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Discover changelog highlights, release notes, webinars, and more for CoreMedia Content Cloud and Engagement Cloud updates. Please note that a CoreMedia Community login is required to access the webinar recordings, slide decks and full release notes.


Description field on profiles

cmec
Segmentation
19. September, 2024

A new description field was added providing context or additional information about the profile.

image 20240923 151133

The GET/profile restapi method request was updated to include the description field on responses.

Two new methods were created :

GET/profile/:profileid -> Returns a profile name and description by given id

PUT/profile/:profileid -> Updated a profile name or description by given id


Description field on segments

cmec
Segmentation
17. September, 2024

A new description field was added providing context or additional information about the segment.

image 20240923 152927

Updated existing restapi method requests to show, add, configure or update the description parameter:

GET/segment -> Returns a list of segments and showing the description parameter as part of the segment information

POST/segment -> Add/create a new segment to the segments list also adding the description as an optional parameter

GET/segment/:segmentid -> Returns a segment name and description by given id

PUT/segment/:segmentid -> Update a segment name or description by given id


Add IVR Audio Type to Audios App

cmec
Engagement Cloud
3. September, 2024

We're excited to announce new enhancements to the Audios App, making it easier to manage IVR-related audio files. A new audio type called "IVR" has been added to the Audios App, specifically designed to manage audio files for Interactive Voice Response (IVR) systems. For every new IVR audio file added, the system will now generate a path, which is saved after the file is uploaded. Total manager can easily copy the audio path by hovering over the provided icon. A tooltip will display "Copy" to streamline sharing with the PS team for IVR integration.

This update simplifies the management and accessibility of IVR audio files, ensuring smooth operation for adding files to the IVR systems.


Add Recording Option to Distribution Skill

cmec
Engagement Cloud
3. September, 2024

We've introduced a new enhancement that adds the Recordings tab to skills of the Distribution delivery type. Partial recording is not available.


We've introduced a new enhancement that adds the Artificial Intelligence tab to skills of the IVR delivery type.


Audios App for Operators

cmec
Engagement Cloud
20. August, 2024

Operators can now listen to audio files directly in the Audio app. While the functionality allows for convenient playback, note that editing, inactivating, or performing any other modifications to the audio files remains restricted.

This update focuses on improving accessibility, enabling operators to quickly reference or review audio recordings as needed.


Important Info for Customers Migrating to CMCC 2406

cmcc
2406.0.0
Studio
17. August, 2024

NOTE

Only relevant for customers with projects created before 2406.0.0.

With 2406.0.0 we released a bug, which we have now fixed with 2406.0.2. The bug only affects versions 2406.0.0 and 2406.0.1.

What did the bug do?

Projects created before 2406.0.0 did not store the additionalProperties property if it was empty. This led to projects not being loaded into Studio.

What should I do if I want to install a version higher than 2404 AEP?

Make sure to directly install the version 2406.0.2. Skip versions 2406.0.0 and 2406.0.1.

For more details, check out the Release Notes - Link: https://documentation.coremedia.com/cmcc-12/artifacts/2406.0/release-notes-webhelp/content/Preface.html

Read more

Visit our documentation site for more general information and useful how-to guides. For example, check out the section on the entire Upgrades topic: https://documentation.coremedia.com/how-to-guides/upgrades

If you still need any more help or information, please do not hesitate to e-mail us: support@coremedia.com


CoreMedia Content Cloud 2406.0.2

12
2406.0.2
16. August, 2024

A new distribution of CoreMedia Content Cloud has been released.


CMCC-Service: Decommission of Ingest Service v.1

cmcc
2406.0.0
Studio
15. August, 2024

With the September 2024 infrastructure release for CMCC-Service, Ingest Service v.1 will be removed. Therefore, action may be required.

  • In case you are already using Ingest Service v.2, or don’t use the Ingest Service at all, you don’t have to change anything.
  • If you are still using Ingest Service v.1, please make sure to migrate to Ingest Service v.2 by September 15th, 2024 at the latest.

The Ingest Service v.2 is already available in all of your environments. You can find all links to the Service API in your Cloud Manager.

The change affects all of your environments and Ingest Service v.2 is already available – the links to the Service API are in your Cloud Manager.

Read more

In general, to migrate to Ingest Service v.2, you have to change the URL from /ingest/v1/ to /ingest/v2/.

While the v.1 API calls still exist in v.2, they have been extended to support UUIDs in a backward compatible way.

New calls have been added for asynchronous repository operations (publish, withdraw). Models are extended with new (read only) attributes. Clients usually discard these when deserializing, otherwise the client side models need to be adapted. Error responses have changed, so you have to adapt your client code accordingly in case it processes the error.

Hence, unless you have programmed something unusual, a change of the URL path is sufficient.

Contact our support should you have any questions or concerns regarding this topic.


In-Queue position announcement

cmec
Voice
23. July, 2024

We are thrilled to announce the launch of the In-Queue Position feature in our cloud contact center. This innovative addition provides customers with real-time updates on their position in the call queue or the time expected to wait in the call queue, enhancing transparency and managing expectations effectively.

By informing callers of their queue status, this feature aims to reduce frustration and improve overall customer satisfaction, while also helping to lower call abandonment rates.


We are excited to introduce a new audio type, "Automated Response Audio," to the Audios App. This addition empowers managers to upload and manage pre-recorded messages. This update is part of our ongoing initiative for adding voice action to ByCard.


Voice contact's workflows can be used for more actions than just create new contact attempts. Sometimes they are used to send notifications after an attempt. In this case, the notification does not represent a contact/attempt and the default "end of call" event is not needed. To guarantee that this event is not launched for these cases we created a new property inside the Voice contact's Workflows that allows you not to send the event. This information is also visible in a properties' column on a list of workflows presented by a bell if active and a crossed bell (disabled) if inactive.


Language Consistency for Voice Campaign Contacts

cmec
Voice > Voice Campaign
16. July, 2024

We are pleased to announce an improvement to our voice campaigns: all voice contacts created from a voice campaign will now maintain the language configured on the voice campaign. This ensures that communication with your customers remains consistent and coherent, adhering to the language preferences set during the campaign configuration.

This update aims to improve the customer experience by providing them with interactions in their preferred language, thereby enhancing engagement and satisfaction.


CoreMedia Content Cloud 2310.6

11
2310.6
12. July, 2024

A new distribution of CoreMedia Content Cloud has been released.


CoreMedia Content Cloud 2406.0.1

12
2406.0.1
12. July, 2024

A new distribution of CoreMedia Content Cloud has been released.

Webinar is not available yet.

CoreMedia Content Cloud 2404.4

12
2404.4
12. July, 2024

A new distribution of CoreMedia Content Cloud has been released.


CoreMedia Content Cloud 2401.6

12
2401.6
12. July, 2024

A new distribution of CoreMedia Content Cloud has been released.


We are excited to introduce a new feature in the : Exclusions by Hours in Timetables Exception Rules. This functionality allows users to define specific periods as exceptions to the main timetables, affecting both Working Hours and the Starting Time of Automatic Calls. These exceptions represent negative periods, indicating exclusions for the selected days and hours.

When adding a new exception rule, the current day is automatically selected, with the default period set from today's date to today's date. In cases where there are intersecting periods, the system will consider the sum or join of both periods, ensuring comprehensive coverage of the specified exclusions.

This enhancement aims to provide more precise control over scheduling, improving overall operational efficiency.


Integrating CMEC's personalisation capabilities into the CoreMedia Personalization Hub offers a solution for customers aiming to deliver personalized experiences through CMCC. This integration ensures all users can create engaging and tailored experiences effectively for specific segments and also use A/B testing campaigns to optimize content and achieve impactful results.

A new Content view was developed to present all existing (print) and future events. Add this view to an aggregation panel on Contact Center and Analytics Studio to access analytics and measure their success.

A/B tests campaigns on Engagement Studio were also updated allowing to visualize a few conversion goals ( url, contacts \& events) related to content prints.

image 20240716 163447


CoreMedia Content Cloud 2310.5

11
2310.5
8. July, 2024

A new distribution of CoreMedia Content Cloud has been released.


CoreMedia Content Cloud 2406.0.0

12
2406.0.0
8. July, 2024

A new distribution of CoreMedia Content Cloud has been released.


CoreMedia Content Cloud 2404.3

12
2404.3
8. July, 2024

A new distribution of CoreMedia Content Cloud has been released.


CoreMedia Content Cloud 2401.5

12
2401.5
8. July, 2024

A new distribution of CoreMedia Content Cloud has been released.


When looking for specific information, depending on the learning type, some users find it too “time-consuming” to browse lengthy manuals for web help. For this audience, in-app guides might be the solution.

We introduced them for CMCC-Service customers in the previous AEP. From this version (12.2406.0.0) on, guides together with usage analytics are bundled for all customers, including self-managed.

If you want to learn more about our in-app guides, have a look at the What’s New from the 2404 release or here: https://documentation.coremedia.com/whats-new/#studio-enhancements---studio-in-app-guides-in-cmcc-service


CoreMedia Event Hub enables you to reuse content outside your CoreMedia system and keep external systems up to date with content events without customizing CoreMedia’s specific code.

Additionally, content creators can be notified about changes to workflows or other editorial actions outside of Studio.

While CoreMedia Event Hub was only available to CoreMedia Content Cloud Service customers, it is now also available for self-managed installations. Moreover, the Docker Container with the Event Hub Listener is available for download as well as documentation for setup and configuration.

Event Hub Servicee


Extended Event Hub Filtering Capabilities

cmcc
2406.0.0
Studio
4. July, 2024

A new attribute 'contentHierarchy' was added to content events. This allows for easy filtering based on abstract document types.

Read more

Filter Test Page

A filter test page is now available on the documentation site with comprehensive example events to test your filter expressions.

Event Hub Filter Test Page

To learn more, visit https://documentation.coremedia.com/services/event-hub-service/event-hub-filtertest-page/


Spring Boot - Update to Spring Boot 3.3

cmcc
2406.0.0
Blueprint
4. July, 2024

2406.0.0 comes with the latest Spring Boot 3.3 that has Open Source Support until May 2025. All relevant 3rd-party libraries have been updated to ensure a setup that is up-to-date and secure.


With CoreMedia Engagement Cloud, you can now use a/b testing campaigns to determine the best working content. You can create so-called Experience content in Studio, and will see all the a/b testing campaigns from your connected Engagement Cloud account. You can assign content for each of the a/b tests variants. The rendered content will be automatically calculated when delivered on your website through the Engagement Cloud JavaScript tag integration. Plus, you can easily switch to the Engagement Cloud interfaces to edit the a/b tests setup.

Experience Cloud A/B-Testing


Content Cloud - Service

cmcc
2406.0.0
CMCC Service
4. July, 2024

CMCC-Service now supports CoreMedia Content Cloud 12.2404.x for all environment types.


The Audio App is an application within the CoreMedia Contact Center and Analytics Studio which allows you to centrally manage your audio files.

Here are the advantages and functionalities available with the Audio App:

  • Beyond Business Hours: Manage audio messages informing customers of operating hours.
  • Intro Audio: Create and manage introductory greetings for customers.
  • Music on Hold: Organize and deploy background music to entertain and inform customers while they wait.
  • Operator Identification: Manage audio prompts identifying operators.
  • Voicemail Detection: Handle audio files for detecting and managing voicemail interactions.

How to use this App

Audio App allows you to upload and associate audio files to team skills. Contact Center and Analytics Studio play the audios in special situations. For example, music for customers on hold, privacy warnings, or operator introductions.

Audio App

The Audio App has the following functionalities:

  • Upload new audio files
  • Associate audios with different languages
  • Edit audio file details
  • Associate audio files with team skills
  • Activate and deactivate audios
  • Visit our documentation site for more information and useful how-to guides.

Link: Learn how to upload and associate audio files to be used in teams and skills


We are pleased to announce the addition of a new 'url' validation list type to facilitate external API integrations. Configuration screens have been updated to display relevant information based on the selected validation list type, which can now be defined only once during creation for consistency. Additionally, all backend processes have been updated to support the new 'url' validation list. These improvements aim to increase workflow efficiency and provide greater adaptability in managing validation processes.


CoreMedia Content Cloud 2310.4

11
2310.4
28. May, 2024

A new distribution of CoreMedia Content Cloud has been released.


CoreMedia Content Cloud 2404.2

12
2404.2
28. May, 2024

A new distribution of CoreMedia Content Cloud has been released.


CoreMedia Content Cloud 2401.4

12
2401.4
28. May, 2024

A new distribution of CoreMedia Content Cloud has been released.


We are thrilled to announce an upgrade that makes chatbot information more accessible within Engagement Cloud, enhancing platform cohesion and integration. This update allows to seamlessly map and synchronize chatbot and automation attributes with Engagement Cloud, providing a unified experience.

The information collected by the chatbot about a visit, is now accessible on ByCard so that the operator can interact with the visitor on live chat with all the information available.

By integrating chatbot data directly into Engagement Cloud, visitors are mapped and connected in both platforms. This new feature streamlines data handling, enabling more accurate and effective automation processes, and solidifies the cohesive functionality of our platform.


In our ongoing efforts to improve the user experience, automating less critical tasks and avoid redundant actions to operators, we have implemented an improvement in the automatic classification of call contacts. With this update, contacts that are automatically classified by timeout or transfer actions no longer display the "Classify" button in ByCard to Operator.

The supervisor can still re-classify these contacts and operators gain time to focus on classifications that bring more return.


CoreMedia Content Cloud 2404.1

12
2404.1
22. April, 2024

A new distribution of CoreMedia Content Cloud has been released.

Webinar - For community members


A new CAE plugin is available to render content based on CoreMedia Campaigns using CAE and FreeMarker templates. The plugin connects to the Campaigns headless API to calculate the content being displayed.

To use the plugin, at least 2310.3, 2401.4, or 2404.1 is required. These versions contain the appropriate extension points.


Core Functionality - Restriction to 2GB for Blobs Removed

cmcc
2404.1
Content Server
15. April, 2024

CMCC has introduced support for handling blobs larger than 2GB, referred to as "huge blobs," on external media stores like Filestore, S3Store, and Blob Service. These huge blobs can be uploaded and downloaded using various methods, such as Unified-API clients, server import/export, and Studio, as well as delivered via CAE and Headless Server.

Internal testing has been conducted with 5GB blobs to verify functionality, and depending on network performance and system stability, even larger blobs may be possible. Presently, the maximum size supported for S3Store, and Blob Service is 5GB. The system supports "ranged requests" for handling large blobs efficiently, but image transformation on huge blobs is not supported due to memory capacity limitations.


When looking for specific information, depending on the learning type, some users find it too “time-consuming” to browse lengthy manuals for web help. For this audience, in-app guides might be the solution.

CoreMedia Studio for CMCC-Service customers on version 2404 and newer now comes with the Guide Portal, which contains many helpful in-app guides to explain functionality with easy-to-follow instructions right within Studio (hence the term “in-app guidance”).

Read moreOnce you have given your consent, you will find the Guide Portal icon (1) enabled by means of a question mark icon in your toolbar:

Screenshot of Studio Toolbar with Guide Portal enabled

Within the Guide Portal (2), the in-app guides have been grouped into several categories to both ease onboarding and help advanced users find what they need faster. It will also keep you informed about new features and functions, and more!

Screenshot of Guide Portal Categories

It is possible to change your consent settings at any time, for example, if you have not enabled the in-app guides initially, and now want to use them, you can simply change your user settings under “Permissions” in your “Preferences”.

NOTE

For the in-app guides to work in Studio, data tracking is needed to ensure that they "appear" at the correct elements. The statistics we gather help us to gain a better understanding of what we can improve. This does not include any personal data or sensitive information.

Below, a brief example of how steps in an in-app guide look like:

Example In-App Guide Step


With CoreMedia Engagement Cloud, you can now use segmentation to target content based on profiles and segments. When you create segmented content in Studio, you will see all the segments and profiles from your Engagement Cloud account.

Read more

You can manually select segments and profiles for previewing, and they will be automatically calculated when the content is delivered on your website through the Engagement Cloud JavaScript tag integration.

Plus, you can easily switch to the Engagement Cloud interfaces.

Screenshot of Studio Toolbar with Guide Portal enabled


CoreMedia Engagement Cloud is a comprehensive solution set that is part of the CoreMedia Experience Platform, empowering brands to guide consumers through their buying journey by ensuring the right information gets to the right customer at the right time. No matter if it’s on the website, in the app, or via social media - through AIchatbots, messaging apps, voice and video calls with human interactions - buying journeys are made easy and exciting.

Read more

Engagement Cloud is designed to drive impact and revolutionize how businesses interact with their customers. At its core, Engagement Cloud is focused on converting visitors, a pivotal concept aimed at maximizing the potential of existing traffic on various digital channels, including websites, apps, and landing pages. By refining lead quality and boosting return on investment, Engagement Cloud empowers businesses to transform casual online interactions into valuable business opportunities.

More than just a marketing tool, Engagement Cloud serves as a centralized hub that seamlessly integrates marketing initiatives with customer experience strategies. It operates on the principle of business-driven technology, placing the customer firmly at the center of its operations. Through a combination of automation technology and customer-centric approaches, Engagement Cloud enables businesses to not only meet their marketing objectives but also enhance the overall customer experience.

Furthermore, Engagement Cloud is continuously evolving to adapt to the ever-changing landscape of digital marketing and consumer behavior. With a focus on driving impact with AI and a human touch, Engagement Cloud remains at the forefront of empowering businesses to stand out with exceptional customer experiences.

In essence, Engagement Cloud is more than just a marketing platform—it's a transformative solution that empowers businesses to create personalized and engaging experiences for their customers, driving long-term success and fostering lasting relationships.

To get all the Engagement Cloud features, add the CoreMedia tag into your CAE (Content Application Engine) or Headless Server pages as follows:

Screenshot of Studio Toolbar with Guide Portal enabled

For additional information, please refer to our documentation site at https://documentation.coremedia.com/how-to-guides/engagement-cloud/usingcoremedia-tag/


CMCC-Service - Support for CMCC 12.2401

cmcc
2404.1
CMCC Service
15. April, 2024

For CMCC-Service, an infrastructure upgrade is currently being rolled out. Each customer will be notified about the exact date individually.

With the upcoming CMCC-Service release, CoreMedia Content Cloud 12.2401.x is fully supported.


CMCC-Service - Production Deployment Self-Service

cmcc
2404.1
CMCC Service
15. April, 2024

With the upcoming CMCC-Service release, we support self-service deployments in production environments via the CMCC-Service API. All deployments in production will utilize rolling updates of the delivery applications with automatic load detection and scale out when necessary to avoid any service degradations on the delivery side.

Read more

For the editorial backend application (Studio), a maintenance mode will be activated during the deployment and deactivated afterwards. The Production Deployment Self-Service feature will not be activated immediately after the upgrade, and we will notify each customer individually when their CMCC-Service account is ready.

As we follow an API-first strategy, the feature is not available from the Cloud Manager from the beginning. Deployments in pre-production environments are still available via the Cloud Manager.


Content App Visual Refresh

cmcc
2404.1
Studio
15. April, 2024

CMCC12 comes with a Content App that is more coherent with more recent Studio Apps like the Workflow App and CoreMedia Campaigns. The main goals were to make the Content App more modern, cleaner, and more fun to use in general.

Read more

A new color scheme that brings more overall contrast to the Content App was introduced:

  • Usable UI items and dialogs stand out more noticeably against the background and are easier to find and use.
  • The blue look was chosen to transport a calm atmosphere and is directed towards users that spend long hours working with the system.

Overall, the Content App is spacier than before, which feels less cramped. Larger fonts and icons are used to support users in their everyday tasks, and round corners give it a smoother, more soothing look.

Forms in Content App

In the Library, icons (actions) and actual content items have been brought closer together for more convenience.

A more distinguishable search mode was introduced, the filter sidebar was redesigned, and search slots have been reworked to look and feel the same throughout the Content App.

Finally, a view for larger thumbnails was added to the Library to make it easier to find and work with images.

Library

The Start Workflow dialog was redesigned as well. Besides the new look, it is now resizable vertically as well as horizontally, which should make it a lot easier to consume all the information it holds. Plus, the content list is now the same as in the Workflow App for more orientation.

Start Workflow Dialog

Finally, Content App animations for several states like empty, loading, or finished have been updated.

Start Workflow Dialog


Documentation: New Section for CMCC Upgrades

cmcc
2404.1
Documentation
15. April, 2024

If you are planning an upgrade from one CMCC-S version to another, have a look at our new Upgrades How-to section on the documentation site for general information on how to upgrade your workspace.

Read more

The new section has an entry point directly on our Documentation home page:

Documentation Site Upgrades Section

In addition to general how-to and concept guides, the actual Upgrade Guide for v12 is available in time for the new release.

So far, we have the following topics (see the list below, which includes the links). If you have some feedback and/or if you feel like some important information is missing there, please reach out to the CoreMedia Tech Writing team, we’d be glad to hear your thoughts!

  • CoreMedia Release Cycle and LTS Strategy describes the CoreMedia release cycle and the long-term support strategy, and all the changes in that matter. This will be especially interesting for our long-term customers and partners to learn what will change in the future.

  • Why You Should Perform an Upgrade is all about the technical and business reasons for upgrading your workspace and provides some additional know-how.

  • How to Manage Upgrade Tasks provides you expert knowledge on how to manage the upgrade tasks. All these tasks have been thoroughly tested and proved to be helpful for many partners.

  • General Upgrading Tasks describes the general steps to perform when upgrading your workspace. For example, upgrading to the last version of your current version, removing outdated components, and merging the new version of the CoreMedia Blueprint.

  • Upgrading with Git describes, in general terms, how you can merge the new version of the CoreMedia Blueprint into your existing workspace.

  • Upgrade Guides leads you to all existing upgrade guides, for example, to the latest one: the Upgrade Guide for CMCC 12.2404.


Integrating CMEC's personalisation capabilities into the CoreMedia Personalization Hub offers a solution for customers aiming to deliver personalized experiences through CMCC. This integration ensures all users can create engaging and tailored experiences effectively for specific segments and also use A/B testing campaigns to optimize content and achieve impactful results.

A new Content view was developed to present all existing (print) and future events. Add this view to an aggregation panel on Contact Center and Analytics Studio to access analytics and measure their success.

A/B tests campaigns on Engagement Studio were also updated allowing to visualize a few conversion goals ( url, contacts \& events) related to content prints.

image 20240716 163447

Content View Documentation: https://documentation.coremedia.com/analytics/reference/aggregation-panels/content/


Updates to Libraries and Frameworks

cmcc
2401.1
Blueprint
26. March, 2024

Java 11 is nearing its end-of-life and therefore, CMCC 12 is upgraded to Java 17 LTS.

Read more

Spring Boot, the Spring framework, and dependent 3rd party libraries are also upgraded to the most recent versions as the previously used Spring Boot version ran out of opensource support and does no longer receive bug- and security-fixes.

These updates contribute to ensuring modern and secure software and the ability to incorporate upcoming bugfixes and security patches.

Spring Framework 6.1 and Spring Boot 3.2 require updating to J2EE 9. This update also affects many third-party dependencies which partly introduce breaking changes. Thus, updating to CMCC12 requires manual migration effort.

Please refer to the CMCC12 Release Notes and our Documentation Portal for details.

Please note, that some of our manuals you find there are not for v12 yet. Release Notes, Link: https://documentation.coremedia.com/cmcc-12/artifacts/2401/release-notes-webhelp/content/Preface.html

Documentation Portal, Link to detailed information about CoreMedia Content Cloud: https://documentation.coremedia.com/reference-materials/


Campaigns - Localization of Campaigns

cmcc
2401.1
Campaigns
26. March, 2024

It is now possible to select and deselect all available locales when creating localized campaigns. This makes creating localized campaigns more convenient and saves a lot of clicks when working with many locales (see screenshot below).

Creating Multiple Localized Campaigns


When creating localized campaigns, CoreMedia Campaigns will find already translated or synced content objects in the target sites and will bind them to the according slots of the newly created campaigns.

Read more

Up to now, there has been an info dialog in case any content could not be associated because it does not exist in the target site yet. This information has been made persistent within a project that provides information on all content that could not be assigned to a created localized campaign because it does not exist in the target language yet.

The creation of a project is optional and can provide a starting point for further content localization. It contains information on date of creation, origin, as well as target site. To-dos are created for each target site, along with a list of missing content to give an overview of what is missing (and where).

Create Localized Campaigns


Campaigns - Collapsible Slot List

cmcc
2401.1
Campaigns
26. March, 2024

The list of the slot assignment dialog is now collapsible. This hides a lot of functionality from the user after the slot definition is done to focus on the actual content assignment of a campaign.

Slot Selection Dialog with Collapsed Slot List


Campaigns - Collapsible Slot List

cmcc
2401.1
Campaigns
26. March, 2024

Slot selection has been made more convenient with the next release of CoreMedia Campaigns. As soon as refinements are selected, an additional list of slots is provided above the All-Possible-Slots List.

Read more

This new list contains slots defined by page grid segments of the selected pages. This will make it easier to find relevant slots in a potentially very long list of available slots. If more than one refinement is added, all applicable slots will appear in the top list.

Suggested Slots Based on Refinement Selection


Removal: Site Manager

cmcc
2401.1
Site Manager
26. March, 2024

CoreMedia SiteManager has been deprecated for editorial use since version 1907.1. As part of our ongoing efforts to enhance functionality and streamline operations, its most relevant features have been seamlessly integrated into CoreMedia Studio.

Following our recommendation to customers to migrate their editorial processes, we are now poised to complete the removal of CoreMedia SiteManager in version 12.


Removal: JSP Support

cmcc
2401.1
CAE
26. March, 2024

JSP is an older technology no longer recommended by Spring Boot. The shift away from JSP, in favor of more modern template engines, is driven by the desire for cleaner code, improved separation of concerns, better tooling support, and an enhanced developer experience in the ever-evolving landscape of web development.


CoreMedia Content Cloud 2310.3

11
2310.3
15. March, 2024

A new distribution of CoreMedia Content Cloud has been released.


CoreMedia Content Cloud 2401.3

12
2401.3
15. March, 2024

A new distribution of CoreMedia Content Cloud has been released.


CoreMedia Content Cloud 2401.2

12
2401.2
12. February, 2024

A new distribution of CoreMedia Content Cloud has been released.


CoreMedia Content Cloud 2401.1

12
2401.1
5. February, 2024

A new distribution of CoreMedia Content Cloud has been released.

Webinar is not available yet.

CoreMedia Content Cloud 2310.2

11
2310.2
13. December, 2023

A new distribution of CoreMedia Content Cloud has been released.


CoreMedia Content Cloud 2307.3

11
2307.3
13. December, 2023

A new distribution of CoreMedia Content Cloud has been released.


CoreMedia Content Cloud 2107.9

10
2107.9
12. December, 2023

A new distribution of CoreMedia Content Cloud has been released.


Secure Credentials Storage

cmcc
2310.1
Studio
13. November, 2023

More and more secrets are stored in settings documents through CoreMedia Studio, i.e., connection credentials for our various hubs, for example, the Commerce Hub, Content Hub, or the Experience Feedback Hub.

Read more

We now provide a more secure way for our customers to manage their credentials for connection to 3rd party services.

Our product already has an encryption service based on Java Keystores, which will be used as a foundation for the solution. In addition, we updated the encryption service and made it Spring based by default. This eases configuration and addition of different encryption service implementations in the future or on project level.

2310 1 1

Main Features:

• Secrets in Settings can now be encrypted via Studio.

• Encrypted Strings are stored as Blobs with a dedicated MIME type, and displayed as type “Secret”.

• Secrets cannot be retrieved as plain text in Studio to increase security.

• API for decryption exists and Content Hub and Feedback Hub are decrypted transparently for easy usage with existing adapters.

What is the value of Secure Credentials Storage?

• Sensitive data like passwords or access keys are not visible in plaintext to editorial users and Delivery APIs.

• An additional password management system is not needed, and encrypted data is stored in the content server database.


CoreMedia Campaigns

cmcc
2310.1
Campaigns
13. November, 2023

Up to this point, our customers have relied on creating their campaign workflows in CoreMedia, utilizing features and functionalities such as content validity and projects. While these tools have served them well, we've always wanted to provide a more mature solution in the long run.

Read more

The end users, who are essentially our customers' customers, have become increasingly discerning and demanding. They now require marketing managers to consider a multitude of factors, including various formats, geographical locations, channels, languages, and many other elements. All these considerations contribute to the growing complexity in meeting these evolving expectations.

To address this challenge, we recognized the need for a powerful and efficient solution. This realization has driven us to set CoreMedia Campaigns to provide a simpler and more effective method for managing campaigns.

Main Features:

• A wizard to create campaigns that help the campaign creator avoid mistakes and errors while setting up the campaigns.

• A calendar view to have a complete overview of the created campaigns and manage them in a simple and effective way.

• Orchestration of localized campaigns reducing complexity when managing campaigns in different languages, across different territories, organized by CMS sites

• The rendition of the content is based on headless delivery that combines the content of the campaigns with the elements from the pages generated by the CoreMedia software.

• A set of APIs that enables communication with CoreMedia repositories, allows campaign managers to access the content to use for their campaigns.

What is the value of Campaigns?

• Effortlessly strategize, develop, and manage multiple marketing campaigns within tight timelines.

• Streamlined onboarding for newcomers, ensuring swift task accomplishment.

• Swift and cost-effective creation of captivating digital experiences, leading to cost savings.

• Expedited deployment of potent, engaging digital experiences adaptable across various digital channels.

• Accelerated delivery of digital experiences and consistent content, amplifying user engagement.

• Seamless integration with CoreMedia Studio.

• Enjoy the convenience of hassle-free operations – no installation, upgrades, or infrastructure management required.

If you are interested in using this cloud-native SaaS application available for CoreMedia Content Cloud - Service, please do not hesitate to contact your account manager or your customer success manager to get more information about it.


Support for AVIF Image Format in CMCC-Service

cmcc
2310.1
CMCC Service
13. November, 2023

After having added support for the WebP Image Format recently, the CMCC-Service now also offers support for the AVIF Image Format. This format can reduce file sizes of images even further if you don’t need to support all browsers. AVIF as a target format of the image transformation is available to all new customers of CMCC-Service on AEP 2307 or newer.

Learn more about the new features and prerequisites of the new image transformation: https://documentation.coremedia.com/services/image-transformation/image-transformation-cloud/


Replay Events on Webhook Registration

cmcc
2310.1
Event Hub
13. November, 2023

When registering a new webhook, clients only receive events which have been sent after the registration. For some use cases, however (like feeding scenarios), it is required to request a replay of all synthetic events. This option has now been provided for content events. With an additional parameter, the replay can be enabled on webhook registration.

The new feature has been documented in the Webhook Subscription how-to guide: https://documentation.coremedia.com/services/event-hub-service/how-to-event-hub-subscription/


Best Practice Examples for Unit Testing

cmcc
2310.1
Blueprint
13. November, 2023

With this release, CoreMedia provides developers among our customers and partners with best practice documentation and examples for unit testing their CoreMedia Content Cloud customizations and extensions. The tests are based on the industry standard Junit 5 and the CoreMedia XML Repository.

Read more

Following the best practices for testing will help to reduce the required development time and, in the end, increase the robustness of customized extensions.

Have a look at the CoreMedia Blueprint workspace in “global/examples” and to learn more, read the Blueprint Developer Manual: https://documentation.coremedia.com/cmcc-11/artifacts/2310/webhelp/coremedia-en/content/index.html


Update on SpringBoot 3 And Java 17 For CMCC v11

cmcc
2310.1
Blueprint
13. November, 2023

With the previous WHAT'S NEW IN COREMEDIA (2023-07), we have announced an upcoming update of Spring Boot 3 and Java 17 planned for the AEP release 2310. We would like to inform you that the integration of the third-party libraries is requiring a bigger effort than expected.

Read more

Because of these unforeseen significant changes, which have a substantial impact on both our product and the Blueprint workspace, we made the decision to roll out this update as a major version release, currently planned for the beginning of 2024.

In the meantime, in order to continue supporting Java 11 and related libraries and components during the current CoreMedia version 11, we will provide extended documentation.

More details will be published in our Support and Knowledge Base portals - please refer to the links below - in the upcoming days and weeks.

Support: https://support.coremedia.com/

Knowledge Base: https://support.coremedia.com/hc/en-us/sections/200566967-Knowledge-Base


CoreMedia Content Cloud 2310.1

11
2310.1
3. November, 2023

A new distribution of CoreMedia Content Cloud has been released.

Webinar - For community members


CoreMedia Content Cloud 2307.2

11
2307.2
13. October, 2023

A new distribution of CoreMedia Content Cloud has been released.


CoreMedia Content Cloud 2304.2

11
2304.2
13. October, 2023

A new distribution of CoreMedia Content Cloud has been released.


Search Engine Based on Apache Solr 9

cmcc
2307.1
Search
23. August, 2023

Apache Solr has been a solid foundation for all search-related features in CoreMedia Content Cloud for many years. Apache Solr 9 offers various improvements over the previous version that CoreMedia Content Cloud can leverage in the future to improve functionality, provide new features and to remain secure with updated 3rd party libraries. As a first step, it will enable the support and switch to Java 17 in an upcoming CMCC 11 AEP release.

solr9


Commerce

cmcc
2307.1
Commerce
23. August, 2023

• Security Fixes in Workspaces for SAP Commerce and Salesforce Commerce Cloud

New versions of the workspaces for SAP Commerce and Salesforce Commerce Cloud have been released that contain an important fix for a potential Server-Side Request Forgery (SSRF) vulnerability.

Please check the Knowledge Base Article for details. We highly recommend subscribing to the security section of the Knowledge Base to stay informed in the future.

• Cache Enhancements in Commerce Adapters

There are new versions of all Commerce Adapters that we highly recommend you to upgrade. The adapters include important fixes for the commerce-related caches that prevent periodic spikes of completely emptied caches, leading to unnecessary commerce API calls in a short period of time. Please see releases notes for COMHUB-232 and COMHUB-237 on the respective commerce adapter download pages. Also, when you have implemented your custom commerce adapter, you are advised to upgrade to the latest Commerce Adapter Base version as the relevant fix is within the base commerce cache in the Base Adapter.

• Solr Based HCL Commerce 9.1

Support for Solr based HCL Commerce 9.1 was added and documented.


CMCC-Service

cmcc
2307.1
CMCC Service
23. August, 2023

With the upcoming infrastructure release, CMCC-Service customers will potentially benefit from the following features. The release is planned for September 2023, and some of the features require a minimal CMCC AEP version.

Read more

• Support for Session Aware Delivery Applications

With this feature, CMCC-Service customers can use sessions which are shared between the delivery application instances (CAE, Headless Server) so that the session information does not get lost when those instances are restarted.

• Support for Disabling CDN Caching for Sub-Domains

With this feature, it is possible to get CDN caching completely disabled per subdomain. This is independent of the used AEP release.

• Support for WebP Image Format

With the new infrastructure release, new CMCC-Service customers starting with AEP 2307 will be able to use the WebP image format for delivering images. This feature is realized through a new shared service for image transformation only available for CMCC-Service customers. The new image transformation also brings some limitations for the maximum image size to be processed.

Please refer to: https://documentation.coremedia.com/services/image-transformation/image-transformation-cloud/

The availability for existing CMCC-Service customers will be announced in the next update.

• Improved Support for Large Content Repositories

With the new infrastructure release, new CMCC-Service customers starting with AEP 2307 will benefit from a more efficient handling of BLOBs in their environments. The BLOBs will be handled by a new shared service which replaces the BLOB data management of the environment’s Content Servers and thus allows more efficient storage and operations.


CoreMedia Content Cloud 2307.1

11
2307.1
31. July, 2023

A new distribution of CoreMedia Content Cloud has been released.

Webinar - For community members


CoreMedia Content Cloud 2301.4

11
2301.4
18. July, 2023

A new distribution of CoreMedia Content Cloud has been released.


CoreMedia Content Cloud 2301.3

11
2301.3
2. June, 2023

A new distribution of CoreMedia Content Cloud has been released.


Event Hub is Now Available

cmcc
2304.1
Event Hub
24. May, 2023

CoreMedia Content Cloud - Service customers used to have limited possibilities to add external listeners for content and editorial events. The Unified API and notifications were not available outside the system. Consequently, events could only be made available to external applications by implementing custom code in CoreMedia, which made development and later migration to newer versions much more difficult.

Read more

Since the beginning of spring 2023, the Event Hub is available for Cloud customers. This enables them to reuse content outside their CoreMedia system and keep it up to date with content events without customizing CoreMedia’s specific code. Additionally, content creators can be notified about changes to workflows or other editorial actions outside of Studio.

See below the simple architectural diagram of the Event Hub.

event hub architecture

The Event Hub is a multi-tenant service that allows customers and partners to register multiple webhooks and receive the following events:

  • Content events (analogous to those of the Unified API) for both the management
  • and the live side. This includes not only the creation, modification, and
  • deletion of content but also the content live cycle.
  • All events around workflows.
  • Events for all editorial actions, which are also available as notifications in Studio. This includes comments and direct publications.

Headless Example for Client-Side Personalization

cmcc
2304.1
Headless Server
24. May, 2023

Until recently, the client-side personalization solution provided only the raw data of the experiences and segments created in CoreMedia via the headless server. A tested and implemented sample solution, such as already exists for CAE, was not available to customers.

From now on, a well-documented example integration is available for customers using the Headless Server, which allows them to quickly and easily integrate the client-side personalization into their frontend. Find more details about the example integration in the documentation for client-side personalization.


CoreMedia Campaigns - Open-Beta

cmcc
2304.1
Campaigns
24. May, 2023

Until now, our customers have been creating their workflows to set up their campaigns within CoreMedia using features and functionalities such as the validity of content and projects. But we have discovered that, even though these have been useful, in the long run this is not ideal.

Read more

The end users, hence the customers of our customers, are becoming more and more demanding, and pickier. This increases the need for marketing managers to consider many formats, geographies, channels, languages, and many more elements, when approaching them, adding up to the complexity to meet their expectations.

To tackle this challenge, one needs the right tool to have a flawless execution. This brought us to our goal for CoreMedia Campaigns: A simpler way to manage campaigns!

With CoreMedia Campaigns, we offer to the market a cloud-native SaaS application, seamlessly integrated with CoreMedia Content Cloud, based on APIs, in which the rendition of the campaigns’ content is based on headless delivery.

This is rapid campaign management, optimized for high performance campaigns, that will help marketers to create tailored experiences, in a simple and intuitive way.

Its task-driven UI will help you orchestrate campaigns across all geographies, in all the languages needed, for all your brands, guaranteeing the most effective delivery among the omnichannel world.

We are close to officially release this new product of CoreMedia and to do so, we would like to invite you to take part of the Open-Beta process and be part of a selected group of customers that will help us prepare it to be at the enterprise level that you all expect from our products. If you are interested in being part of this, please contact your account manager or your customer success manager to get more information about the process and benefits of it.

create campaign 1: "Create campaign" opens the Campaign App - Campaign Wizard

campaign settings dates 2: Settings for the campaign - Selecting dates

content assignment 3: Content assignment on the pages

complete calendar view 4: Complete calendar view


Update to Google Analytics 4

cmcc
2304.1
Blueprint
24. May, 2023

Google Universal Analytics will be discontinued on July 1st, 2023. The CoreMedia Google Analytics Connector is updated to use the Google Analytics 4 API to stay compatible in the future.

Read more

google analytics

To stay up to date with what is happening at Google check the GA4 support page continuously.

Some features have changed or are not supported by Google Analytics 4 anymore and therefore have changed in the CoreMedia integration:

Studio:

  • A drilldown URL from specific content to the according analytics report is not available anymore.

Tracking/CAE:

  • The metric "unique pageviews" is not available anymore. A custom client-side solution can be implemented but is not provided by the CoreMedia extension. See GA4 documentation.
  • The advertising feature plugin is now controlled by configuring Google Signals, either via Google UI or via setting "disableAvertisingFeaturesPlugin". See GA4 documentation.
  • Custom tracker names are not supported anymore. If the data should be tracked to multiple properties, this can be configured for the tracking call. See GA4 documentation.

Retrieval/Elastic Worker, Studio: • Reports are only available after 24 hours, see GA4 documentation.

Required update steps:

  • A Google Analytics 4 property with read permission for the Google service account.
  • The authentication mechanism for data retrieval has changed. A JSON authentication file must be downloaded from the Google service account and configured in the content.
  • Property names and values for tracking and retrieval have changed and need to be adapted in the content.

Configuration of custom event properties in the Google Analytics UI. Please consult the CoreMedia Analytics Connectors manual and the Google Analytics 4 documentation for details.


MongoDB Support

cmcc
2304.1
Infrastructure
24. May, 2023

Support for MongoDB has been updated to version 6.0.

Note that an upgrade is only possible from a 5.0.x version. An upgrade from an earlier version needs to be done successively.

Official MongoDB documentation on how to upgrade: https://www.mongodb.com/docs/manual/release-notes/6.0-upgrade-standalone/

Compatibility changes are described here: https://www.mongodb.com/docs/manual/release-notes/6.0-compatibility/


Documentation Site: Services Section

cmcc
2304.1
Documentation
24. May, 2023

We added a new section to our Documentation Site called Services, which now serves as a central access point to the documentation of all our services:

  • Campaigns
  • Event Hub Service
  • Ingest Service

documentation site services section

To get an overview, visit the website: https://documentation.coremedia.com/services/.


Development Support for ARM based Apple Hardware

cmcc
2304.1
Blueprint
24. May, 2023

It is now possible to build the CMCC Blueprint Workspace with Apple M1/M2 based Macs to support development tasks. Note that this means no official support for using ARM based hardware on production environments. This is planned for a later release.


CoreMedia Content Cloud 2304.1

11
2304.1
19. May, 2023

A new distribution of CoreMedia Content Cloud has been released.

Webinar is not available yet.

CoreMedia Content Cloud 2107.8

10
2107.8
28. April, 2023

A new distribution of CoreMedia Content Cloud has been released.


CoreMedia Content Cloud 2210.3

11
2210.3
3. April, 2023

A new distribution of CoreMedia Content Cloud has been released.


CoreMedia Content Cloud 2301.2

11
2301.2
22. March, 2023

A new distribution of CoreMedia Content Cloud has been released.


CoreMedia Content Cloud 2301.1

11
2301.1
9. February, 2023

A new distribution of CoreMedia Content Cloud has been released.

Webinar - For community members


New Features For Rich Text Editing

cmcc
2301.1
Studio
7. February, 2023

With CMCC 11.2210.1 the Rich Text Editor based on CKEditor 5 is the new default. Thanks to the advanced architecture of CKEditor 5 and the updated integration into CoreMedia Studio, CMCC 11.2301.1 introduces some new features for Rich Text editing by editors and for developing plugins by partners and customers.

Read more

Editors get improved accessibility support and new formatting options and functions to make writing and changing texts much faster:

  • Alternative Text for embedded images
  • Find & Replace
  • Drag & Drop from Content Hub directly into Rich Text
  • Inline and block code style
  • Auto Formatting

new features rte

Developers on the other hand can leverage the new Data Processing API for developing custom plugins. Feature flags add the possibility to, for example, enable specific features only for certain groups of users. The first usage of feature flags is the integration of the Source Editing plugin which can show the Rich Text XML for debugging purposes for users of the group Administrators. By the way, these features are also partially included in the latest AMP release of CMCC 11.2210.


SAP Commerce Cloud 2205 Support

cmcc
2301.1
SAP Commerce
7. February, 2023

To continue providing our customers with the latest in commerce integrations, we have added support for SAP Commerce Cloud 2205 in this 2301 AEP release. The 2.1.x commerce adapter versions are also ready for this version of SAP Commerce Cloud.


Localized Taxonomies

cmcc
2301.1
Studio
7. February, 2023

Taxonomies are used by many of our customers for various use cases. But although they are content, they are not considered in translation workflows. Thus, almost every multi-language customer had to solve the translation in an own project.

Read more

The localization of taxonomies has now been solved globally. In the global settings a default language can be defined for all taxonomies as well as a list of additional locales. Studio users - especially global content managers - now have the possibility to manage taxonomies centrally in the tag overview and set the locales for each taxonomy.

For Studio and the delivery (Headless and CAE) mapping strategies have been implemented. In Studio content forms, linked taxonomies are always displayed in the Studio language and, in case of delivery, in the site language. As a fallback, the default language of the taxonomies is always used.

localized taxonomies


Workflow App

cmcc
2301.1
Workflow App
7. February, 2023

To improve the editorial user experience in the Workflow App, several changes have been implemented:

Read more

Empty States:

The Workflow App used to show only empty grid panels, but not the empty state that is used in several other components.

Empty states have now been implemented for the overview and the detailed view of workflows that don’t contain content items.

workflow app

Toasts For Workflows

The Workflow App now also supports toasts in the side panel and the main Workflow App. The message and the usage of the toasts is configurable via the localization plugin of the Workflow Studio API.

toasts for workflows

Workflow Metadata in the Sidebar

The basic layout of the Workflow App has been changed. The metadata information about the workflow and its tasks and users has been moved into a sidebar on the right, including a preview image from one of the items that are part of the content.

workflow metadata

Support NagBar

The Workflow App contains a new nagbar which provides the workflow status and additional actions (if either of these are available).

workflow nagbar

Moved Cancel and Abort into Menu

The abort and cancel options have been moved into a menu in the footer toolbar.

workflow moved cancel abort


Headless Server Document Block List

cmcc
2301.1
Headless Server
7. February, 2023

With 2107.7+ (LTS CM10), 2207.x+, 2210.x, and all future versions the CoreMedia Headless Server is now able to block delivery of documents and properties via GraphQL queries located under certain repository paths.

Read more

This is provided via block list configuration for content items and repository folders. Configured content items are no longer accessible directly via GraphQL queries and properties can’t be accessed when added as linked settings to non-blocked content items.

Candidates to be blocked are content items containing, for example, user secrets, or credentials for third party integrations like personalization or tracking services.

Content items and paths can be configured via Headless Server application properties as a comma separated list.

If you would like to learn more about this topic, please refer to the following documentation: https://documentation.coremedia.com/cmcc-11/artifacts/2210/webhelp/deployment-en/content/headlessServerClientProperties.html

The configuration supports full repository paths including content name for excluding single content items. Additionally, wildcards in the form of glob patterns are possible to exclude multiple content objects at once (for example, within a certain directory).

Glob example

caas.graphql.repository-path-exclude-patterns[0]=/A/B/C/D
caas.graphql.repository-path-exclude-patterns[1]=/A/*/C/*
caas.graphql.repository-path-exclude-patterns[2]=/A/B/**
caas.graphql.repository-path-exclude-patterns[3]=/A/**/C/*.

To learn more, see this knowledge base article:

https://support.coremedia.com/hc/en-us/articles/8961142568850-Headless-Server-Protecting-Confidential-Contents


CMCC Service Improvements

cmcc
2301.1
CMCC Service
7. February, 2023

With the 2301.1 CMCC Service release, you will receive several enhancements that will ease your work.

• Configuration API

The CMCC Service API has been enhanced with write operations for configurations in production and pre-production environments. This enables CMCC Service customers to not only read, but also change existing options, and introduce new configuration options of the CMCC applications.

• Regular Content Cleanup

Support for regular cleanup of old content versions will be supported through running the cleanversion command in production and pre-production environments. By default, this is disabled. Please file a support request for the configuration.


CMCC-Service: CoreMedia Data Insights Tracking

cmcc
2301.1
CMCC Service
7. February, 2023

With the upcoming CMCC-Service release, the already announced CoreMedia Data Insights Tracking of activities in Studio will be generally available by default for all AEP versions greater than 2210.1. Studio users will be requested for their consent for this to be active. A communication around this topic was distributed.

For more details, see: https://releases.coremedia.com/cmcc-11/artifacts/whats-new/CoreMedia%20-%20What's%20New%20in%202207.1.pdf.


CoreMedia Content Cloud 2210.2

11
2210.2
18. January, 2023

A new distribution of CoreMedia Content Cloud has been released.


CoreMedia Content Cloud 2207.2

11
2207.2
9. January, 2023

A new distribution of CoreMedia Content Cloud has been released.


CoreMedia Content Cloud 2107.7

10
2107.7
16. December, 2022

A new distribution of CoreMedia Content Cloud has been released.


CoreMedia Content Cloud 2210.1

11
2210.1
2. November, 2022

A new distribution of CoreMedia Content Cloud has been released.

Webinar - For community members

Please login to access CoreMedia Community content.

Rich Text Editing Powered By CKEditor 5

cmcc
2210.1
Studio
27. October, 2022

CKEditor 4, the foundation of Rich Text editing during the last years, is approaching its end of life with its official support expiring some time in 2023. In the past releases, CoreMedia Content Cloud provided access to a developer preview of the new Rich Text editor based on CKEditor 5.

Read more

Now, it is ready to be used by editors. It is the new default for new Rich Text editing based on the modern and fully customizable CKEditor 5 frameworks, with lots of plugins designed to boost editorial efficiency.

kontiki ckeditor5

We were also thinking about developers. The new editor is designed with only little dependencies to CoreMedia Studio to significantly simplify project extensions in the future. You will find an extensive documentation on how to use and customize the new Rich Text Editor in our manuals, its Open-Source GitHub repository (see https://github.com/CoreMedia/ckeditor-plugins/) and in the official documentation from CKSource.

Are you missing a feature or an extension point, or cannot you upgrade your extensions to the new Rich Text Editor yet? The CKEditor 4 is still included in the release, and you can easily switch back by following the steps in the Studio Developer Manual. The new Rich Text Editor still lacks extension points available in older releases. These types of extensions will have to be handled differently in the new editor because of the completely new architecture. We will add more information on this in the following releases.


Searching For Workflows

cmcc
2210.1
Search
27. October, 2022

CoreMedia Content Cloud v11.2210.1 introduces Search to the Workflow App and the Quick Search in the Content App. If you ever found yourself lost in a list of thousand running workflows, you will be glad to hear that you can now narrow down the list by searching for a workflow by its name.

kontiki workflow search


With CoreMedia Content Cloud v10 stable and unique IDs – also known as UUIDs – were introduced together with the Editorial Comments feature. UUIDs were though only available on the Content Management servers until today.

CoreMedia Content Cloud v11.2210.1 now enables you to create new kinds of external services that refer to content within the CMS by means of the UUID also on Master Live and Replication Live servers. Even if you transfer content from one environment to another, the UUID stays the same. The Serverimport and Serverexport tools can write UUIDs for new content and there are tools to synchronize UUIDs between servers in existing environments.


Rolling Tags for Docker Images

cmcc
2210.1
Blueprint
27. October, 2022

CoreMedia base images are based on official Docker Hub images. These official images are regularly affected by security vulnerabilities - some more, some less. This is one reason we are publishing our images independently of the Blueprint on Docker Hub. You can upgrade to a new version without having to wait for a new CMCC release.

Because creating a secure product is a high priority for us, we will go one step further. We increase the update frequency of the CoreMedia Base Images, and we switch to rolling tags with the CMCC 11.2210.1 AEP release. Rolling Tags are a common strategy in Open Source and commercial products to deal with the moving target of security vulnerabilities in operating systems and the included third party libraries.

For more information on this change, read this article and subscribe to the new Security section to receive more security-related updates in the future.


New Help Center Section: Security

cmcc
2210.1
Security
27. October, 2022

CoreMedia has added a new section "Security" to the Help Center (see https://support.coremedia.com/hc/en-us/sections/7315293064082-Security) to meet the growing demand for information about security related topics.

Read more

From now on this section is the place to go for details about CVEs, their impact on your system and workarounds or fixes. The articles focus on vulnerabilities that are rated critical and reported for the latest AEPs and AMPs, leaving aside older CoreMedia versions and false positives.

If you would like to stay informed about this important topic and never miss a new post or comment, please subscribe to the section by clicking the Follow button in the upper right corner.


UUIDs in Content App

cmcc
2210.1
API
27. October, 2022

CoreMedia Content Cloud v11.2210.1 introduces stable and unique identifiers (UUIDs). These are created for every document and are now displayed on the system tab.

UUID in Content App


Headless Server Content Retrieval Via UUIDs

cmcc
2210.1
Headless Server
27. October, 2022

CoreMedia Content Cloud v11.2210.1 introduces stable and unique identifiers (UUIDs). These are utilized by the CoreMedia Headless Server to retrieve content. This feature has been implemented to be backwards compatible with previous versions of the CoreMedia Headless Server.

GraphQL call with UUID:

GraphQL UUIDs

As shown in the example it is also possible to retrieve a documents UUID like the content id.


Dashboard Improvements

cmcc
2210.1
Studio
27. October, 2022

The new entry point for Studio users in CoreMedia Content Cloud v11 2210.1 is the dashboard, which is now always opened in a separate non-closable tab. Thus, it can be accessed easier at any time. In addition, the dashboard can be opened from any app via a new entry in the burger menu.

Users who log in to Studio for the first time now see the Dashboard with a reduced number of widgets and valuable information on what they can do in Studio.

dashboard improvements

In older versions of CoreMedia Studio users were greeted by a Welcome Screen after the first login. This welcome screen not only contained little valuable information but also could only be accessed when all tabs and apps were closed.


cmcc
2210.1
Studio
27. October, 2022

With Quick Search, we offer a central universal tool to find content quickly and easily in and outside the CoreMedia Content Cloud. In addition to searching for content, commerce objects and content hub items, you can also search for apps, workflows, and even custom actions.

The quick search can be accessed via a keyboard shortcut and the header menu. It lists the first results of a search, grouped by category. If available, an image preview and metadata are displayed for selected result objects.

quick search

In older versions of CoreMedia Studio users were greeted by a Welcome Screen after the first login. This welcome screen not only contained little valuable information but also could only be accessed when all tabs and apps were closed.


Additions to our Documentation Site

cmcc
2210.1
Documentation
27. October, 2022

We are excited to share the most recent new highlights from our documentation site at documentation.coremedia.com.

Read more

Reference Manuals are now housed directly on documentation.coremedia.com

We wanted to give our Reference Materials a well-structured home, which include manuals such as the Studio User Guide, the Multi-Site Manual, and many more. Now you can rely on one location to find all manuals for our product versions from CMCC 10 up.

Starting Point on the home page:

starting point learn

The Version Chooser is now here on the new landing page for reference manuals:

version chooser

The CoreMedia Glossary is now available on the site

Software Terminology can be somewhat tricky – one term can have various meanings. Some people like to look wording up to learn more and to understand certain words in a specific context.

We will continuously update the glossary.

Where you can find the glossary:

version chooser


Cloud Manager Login with Okta

cmcc
2210.1
CMCC Service
27. October, 2022

CMCC-Service customers who are using federated identity management want to avoid the extra effort of managing their users in multiple places, in this case the Cloud Manager.

With Azure AD already supported based on SAML, we have now added Okta as a tested identity provider for SSO for the Cloud Manager login.


CoreMedia Content Cloud 2204.3

11
2204.3
13. September, 2022

A new distribution of CoreMedia Content Cloud has been released.


CoreMedia Content Cloud 2107.6

10
2107.6
22. August, 2022

A new distribution of CoreMedia Content Cloud has been released.


Publication Workflows in Split View

cmcc
2207.1
Studio
18. August, 2022

CoreMedia Content Cloud v11.2207.1 introduces better workflow support within the Content App. While the Workflow App introduced with v11 is suitable for more complex workflows with large amounts of content, smaller workflows with shorter amounts of content, or simple typo fixes, require shortcuts.

Read more

It is now possible to accept and open publication workflows via the Content App Footer. Workflows now are shown in the split view, with the option to take all necessary actions to finish the workflow or to send it back for revision, as in the Workflow App.


Updated Developer Preview of New Rich Text Editor

cmcc
2207.1
Studio Developer
18. August, 2022

CoreMedia is developing a new Rich Text editor that will be based on the modern and fully customizable CKEditor 5 frameworks, with a number of plugins designed to boost editorial efficiency. The integration with CoreMedia Rich Text will be a standard CKEditor plugin itself. This simplifies the usage and development of other plugins.

Read more

Including the GA release of CMCC v11, this is already the fourth iteration of the developer preview. We will continue this release cycle until the CKEditor 5-based Rich Text has proven a solid replacement, thanks to your early feedback.

In this release, we have added the following features to the developer preview (not to be used in production):

  • Preview-Driven Editing, Validation Highlighting, and Editorial Comments now also work with CKEditor 5.
  • The Symbol Font Mapper Plugin makes sure that symbols copied from Word documents are correctly displayed in the Rich Text.
  • The Image Styles Plugin adds the well-known alignment options for embedded media objects.

The developer preview as an opt-in feature for the Studio client is part of the Blueprint workspace. The Open-Source GitHub repository serves as the starting point for the development of custom plugins, with a concise documentation and sandbox environment. To enable the preview, the Studio client must be updated. The Studio developer manual contains instructions on how to do this.

Follow our development by watching our Open-Source GitHub repository (see https://github.com/CoreMedia/ckeditor-plugins/).


New Discover Section on Documentation Site

cmcc
2207.1
Documentation
18. August, 2022

CoreMedia has added a new “Discover” section to the documentation site (see https://documentation.coremedia.com).

Read more

The “Discover” entry point leads you to an overview of all the CoreMedia APIs you can use to customize the system to your needs. Each API comes with a short description and a link to all the content resources CoreMedia offers, making it easy to find the appropriate API for your specific task.

The “Discover” section contains articles about basic CoreMedia concepts to give you a smooth introduction into CoreMedia Content Cloud.


CoreMedia Data Insights Tracking

cmcc
2207.1
Studio
18. August, 2022

We are excited to share that with 2207, we are bringing CoreMedia’s integration with the third-party tool Pendo live. This industry standard analytics tool will help us track the usage data of CoreMedia Content Cloud for our Service customers.

Read more

In order to enhance CoreMedia’s existing features and products, we intend to utilize this data alongside customer feedback to better understand your needs.

We have partnered with Pendo because of its strong reputation. At CoreMedia, we guarantee that all data shared with Pendo is completely anonymized and follows GDPR compliance guidelines.

Some upcoming benefits of this integration include:

• New feature announcements within Studio

• Access to in-app guides, allowing faster and more effective onboarding for new features

• Ability to provide instant feedback while using CoreMedia

What do you have to do?

Very little! If your company is a CoreMedia Content Cloud - Service subscriber, we’ll ask for your consent via a message within Studio, after the first login of 2207.1 or above. In case you change your mind, you can always go to your account settings and either select or deselect the option for us to use your data.

We would appreciate it if you shared this information with your peers and encourage them to be part of the process, which will help us to continue enabling you to create iconic experiences for your users.


CoreMedia Content Cloud 2207.1

11
2207.1
29. July, 2022

A new distribution of CoreMedia Content Cloud has been released.

Webinar - For community members

Please login to access CoreMedia Community content.

CoreMedia Content Cloud 2201.3

11
2201.3
21. July, 2022

A new distribution of CoreMedia Content Cloud has been released.


CoreMedia Content Cloud 2204.2

11
2204.2
18. July, 2022

A new distribution of CoreMedia Content Cloud has been released.


CoreMedia Content Cloud 2204.1

11
2204.1
20. May, 2022

A new distribution of CoreMedia Content Cloud has been released.

Webinar - For community members

Please login to access CoreMedia Community content.

CoreMedia Content Cloud 2107.5

10
2107.5
28. April, 2022

A new distribution of CoreMedia Content Cloud has been released.


CoreMedia Content Cloud 2201.2

11
2201.2
25. April, 2022

A new distribution of CoreMedia Content Cloud has been released.


CoreMedia Content Cloud 2110.3

11
2110.3
11. April, 2022

A new distribution of CoreMedia Content Cloud has been released.


If you are a CoreMedia Community member, please follow this article in our Help Center to stay up-to-date in terms of the known Spring4Shell vulnerability issue: https://support.coremedia.com/hc/en-us/articles/4906610031378-Known-Vulnerability-CVE-2022-22965.

1 Known Vulnerability Spring

NOTE

We recommend our Community members and subscribers to follow the entire Knowledge Base section https://support.coremedia.com/hc/en-us/sections/200566967-Knowledge-Base

This way, you will receive the latest information about future security alerts and known issues via e-mail.

TIP

If you would like to become a Community member, visit https://www.coremedia.com/support and click on 'Register'.


CoreMedia Content Cloud 2107.4

10
2107.4
3. March, 2022

A new distribution of CoreMedia Content Cloud has been released.


CoreMedia Content Cloud 2201.1

11
2201.1
24. February, 2022

A new distribution of CoreMedia Content Cloud has been released.

Webinar - For community members

Please login to access CoreMedia Community content.

CoreMedia Content Cloud 2110.2

11
2110.2
9. February, 2022

A new distribution of CoreMedia Content Cloud has been released.


Log4j Vulnerability CVE-2021-44228

cmcc
2110.1
Security
17. December, 2021

If you are a CoreMedia Community member, please follow this article in our Help Center to stay up-to-date in terms of the known Log4j vulnerability issue: https://support.coremedia.com/hc/en-us/articles/4412088606610-Known-Vulnerability-CVE-2021-44228.

Read more

15 Known Vulnerability Log4j

NOTE

We recommend our Community members and subscribers to follow the entire Knowledge Base section https://support.coremedia.com/hc/en-us/sections/200566967-Knowledge-Base

This way, you will receive the latest information about future security alerts and known issues via e-mail.

TIP

If you would like to become a Community member, visit https://www.coremedia.com/support and click on 'Register'.

16 Sign up for Support


Personalization Hub

cmcc
2110.1
Personalization Hub
13. December, 2021

Increasingly, both B2B and B2C customers expect online experiences to be relevant, contextual, and personal – at all times and at every stage in the customer journey. As personalized experiences have become the expected norm, companies in all industries are under pressure to adopt personalization tools to keep their buyers satisfied, engaged, and loyal. This is especially true in industries that depend on establishing a strong emotional connection with shoppers – such as fashion, sporting goods, and consumer goods.

Read more

Our long-standing Adaptive Personalization offering has provided a strong foundation for these efforts. But our customers now require an even more robust and extensible tool that enables them to expand their capabilities beyond the reach of a single dedicated personalization engine. They need to support a wide range of best-of-breed tools and data sources – including advanced AI-driven personalization.

This is the challenge that we have set out to address with our new Personalization Hub. This new Hub expands our existing portfolio of Content, Commerce, Marketing, and Experience Feedback Hubs. It enables customers to leverage the capabilities of leading personalization engines – including DynamicYield and Kibo – and provides an intuitive user interface tailored to a wide range of personalization use cases.

In addition to incorporating all the familiar capabilities of the existing Adaptive Personalization module, the new Personalization Hub provides a comprehensive framework around personalization services, along with the ability to connect to some of the best tools on the market. With CoreMedia Personalization Hub, developers can integrate their online personalization services with just a few lines of configuration.

Key components of the Personalization Hub include:

  • CoreMedia Adaptive Personalization - for server-side personalization
  • Comprehensive API for client-side integration to personalization engines
  • Generic connector for personalization engines

In the future, this Hub will provide a flexible platform allowing customers to quickly enable additional CoreMedia-based services such as personalizing experiences based on weather and geolocation.

The benefits of this new offering include:

  • Ability to deliver hyper-personalized experiences leading to higher consumer engagement and higher conversion rates
  • Contains all existing capabilities of CoreMedia Advanced Personalization
  • API first, configuration-only for certain services, requiring less development resources and faster time to market
  • Prefabricated CoreMedia Labs connectors available for services that cannot be integrated via the API, which help keep implementation costs low

Commerce Hub v2 API

cmcc
2110.1
Commerce Hub
13. December, 2021

Over time, numerous additional features and improvements were added to the CoreMedia Commerce Hub. Despite - significantly improving the performance and functionality of the platform. However, they have occasionally led to deprecations and backward compatible code that was occasionally complex and difficult to manage.

Read more

In CoreMedia Content Cloud 11.2110.1, we have simplified this situation by removing deprecated code and reducing the overall complexity, making the API easier to understand and use. It also enabled the implementation of changes that were not previously practical due to backwards compatibility issues.

The changes in this release include:

  • Removal of legacy support for HCL Commerce
  • Streamlined configuration
  • New Commerce Hub API and default Commerce Adapter implementation for HCL Commerce, SAP Commerce, Salesforce Commerce Cloud, and commercetools.

For out-of-the-box commerce adapters, changes will be automatically applied, and customers only need to ensure that they are using the appropriate v2 adapters when running CoreMedia Content Cloud v11.2110.1. For custom commerce adapters or customized standard adapters, migration of custom code is required. Details can be found in the Upgrade Guide.

This new, easier to understand API, ensures smoother commerce adapter implementations and easier commerce configuration for every commerce project. Reduced complexity makes the implementation of new product features super easy.


Commerce Systems Supported Environments

cmcc
2110.1
Commerce Connectors
13. December, 2021

In addition to the Commerce Hub enhancements described above, we have updated all pre-built commerce connectors to the currently supported versions of all of our integrated commerce platforms.

Read more

This enables us to support currently up-to-date versions but also prepares us for future versions. Dropping support for older versions frees up development capacity for new commerce APIs and to faster respond to new market demands.

Specific changes include:

  • SFCC Connector: Support newer OCAPI version and more usage of Shop API instead of Data API
  • SAP Commerce Cloud Connector: SAP CC 2105 support
  • HCL Commerce Connector: focusing on v9 and v9.1
  • Support for older versions upon request

One of our primary objectives for CoreMedia Content Cloud v11 is to simplify the development of new features and integrations by converting our adapters into easy to deploy plug-ins.

Read more

To facilitate new feature releases for Blueprint, we split the source code distribution for the Content Hub adapters for RSS and YouTube, as well as the Feedback Hub adapter for Imagga, into separate repositories on GitHub. This allows us to bundle them into the application as plugins, reducing the amount of source code, and facilitating independent and faster releases of these, and future, adapters.

CoreMedia Content Cloud v11.2110.1 contains CMD Line tools to simplify the bundling of public plugin releases.

In addition, we are providing three open-source GitHub repositories that host the plugin releases and their source code:

These changes help to provide a clean separation between product workspace and adaptor extensions reduces maintenance costs and streamlines future upgrade processes.


New UX Concept and Workflow App for CoreMedia Studio

cmcc
2110.1
Workflow App
13. December, 2021

Workflows are a well-established concept within CoreMedia Studio and are easily accessible via the Control Room module. While this approach is sufficient for smaller teams running just a few workflows with a limited amount of content, it quickly gets confusing for teams that need to manage multiple content-rich workflows.

Read more

To address the needs of larger teams and overcome the limitations of the Control Room interface, we introduced a new stand-alone Workflow App. It provides an optimized user interface to help editors deal with any workflow-related tasks. It also features a guided, wizard-like interaction pattern that will give users more direct assistance and make it easier for them to identify and select the desired action.

The Workflow App is based on a new design and UX framework called Studio Applications, which will be the foundation for all upcoming CoreMedia Studio extensions.

Finally, CoreMedia Content Cloud v11.2110.1 introduces a well-defined and streamlined declarative extension API for publication and localization workflows, which is ExtJS independent. This API allows for extensions and customizations in the newly introduced Workflow App as well as in the existing Control Room. For compatibility reasons, CoreMedia Content Cloud v10 Control Room extension points will still work with the new release. Customers have the option of upgrading their customizations to this new API. However, they are not required to.

New UX and design concepts in this release include:

  • Introduction of an expanded UX concept into CoreMedia Studio called Studio Applications that provides dedicated spaces for goal-oriented and human-centered solutions. This new, “appified" version of CoreMedia Studio will become the foundation for all future development of the CoreMedia user interface.
  • A new Studio Design System, which introduces a more colorful and easier-to-read appearance with bigger fonts and icons, while still offering a clear and effective user interface
  • A more intuitive UX environment based on familiar design patterns that enables even casual users to be productive without extensive editorial training

New functionality in the release includes:

  • A new Workflow Application based on these new design principles that operates independently of the Control Room and provides the necessary screen estate to optimize the user experience
  • A range of UX improvements including improved handling of large numbers of workflows, making the transition and states of workflows more transparent across teams, and an enhanced environment for editing and previewing workflow content

With the introduction of the new CoreMedia Studio applications framework, the UI component that was previously called CoreMedia Studio has now been renamed the Content Application and will operate as one of multiple applications under the expanded CoreMedia Studio applications framework. It will still contain all the features that CoreMedia customers are familiar with. While our chief priority will be the introduction of new App functionality based on these new design and UX principles, we will also focus on gradually transforming our existing functionality into the new application concept.

All running and finished workflows now reside within the new Workflow App, which opens automatically whenever a workflow is opened or initiated. Workflows must still be initiated from within the existing CoreMedia Studio interface because it provides the strongest capabilities for working with and structuring content. Navigation between CoreMedia Studio and the new Workflow app happens via specific elements from within the app, such as the newly introduced general navigation burger menu, or by simply switching browser tabs.

The following screenshots provide a preview of the look and functionality of the new Workflow App – which will provide the template for all future CoreMedia Studio applications:

1 Workflow overview list Figure 1: Workflow overview list

2 Workflow detail view Figure 2: Workflow detail view

3 1 Next step

3 2 Next step Figure 3: Next step dialog

4 Localization Figure 4: Localization


View Aborted Workflows in the Workflow Archive

cmcc
2110.1
Workflow App
13. December, 2021

It is critical for editors and developers to have access to a complete overview of completed workflows to track past changes and clean up the repository when a workflow has been aborted for any reason.

Read more

To support this requirement, CoreMedia Content Cloud now allows editors to see aborted and escalated workflow as finished workflows in the new Workflow App. In addition, developers can now use the underlying Workflow Server hook to implement new kinds of workflow actions, such as like automatic rollback.

This feature includes updated workflow definitions and new APIs in the Workflow server. To enable this feature, custom workflow definitions must be updated and uploaded.

The following screenshot illustrates how this looks to an editorial user:

5 Aborted Workflow List Figure 5: Aborted Workflows List

The benefits of this enhancement include:

  • It helps editors to correct accidental changes and prevent content errors
  • The underlying workflow action enables new use cases like automatic rollback, even in the case of unexpected workflow escalations

A toast notification is a small message that shows up in a box on the screen in response to a direct use action and disappears on its own after few seconds.

Read more

In previous versions of CoreMedia Content Cloud, toast notifications were designed to pop up differently within various Studio environments. Starting with v11.2110.1, however, toast notifications are now displayed under a standardized design in the lower-left corner of the Studio.

The color and the icon of the toast vary depending on the category of the notification: success, warning, failure, or info. Toasts disappear after a few seconds or can be clicked away by the user.

Additionally, users are notified about longer running jobs that have been triggered by users or the system. Those notifications are displayed in the upper right corner of the Studio and help users to keep track of the background processes. All these notifications are black, and their icons vary depending on the nature of the job that has been finished. As is the case with the toasts that appear in the lower left of the Studio, these notifications disappear after several seconds or can be clicked away by the user. Additionally, it is possible to hide notifications of a certain type permanently.

We also provide a new API to enable customers to define their toast notifications.

The following screenshots provide a preview of the two new types of notifications:

6 LL Toast Figure 6: Lower left toast notifications

7 UR notifications Figure 7: Upper right running jobs notifications


Redesigned Site Selector

cmcc
2110.1
Studio
13. December, 2021

With CoreMedia Content Cloud v11.2110.1, the site selector menu has been restructured to allow editors to switch the view mode of the sites tree, making browsing for the preferred site easier and more efficient.

Read more

This new site selector has been divided into three tabs:

  • Recent: a list of the last seven sites that have been selected
  • Current: displays the name of the currently selected site, but also provides access to the full site tree
  • Other Sites: This tab provides access to the site trees of all other sites

Studio users can change the view mode of the site tree for the currently selected site, as well as all other sites. By default, the tree is grouped by language, but can be switched into relationship mode.

The following screenshots show how the new site selector will appear to Studio users:

8 Current site view Figure 8: Current site view

9 Other Sites Figure 9: Other Sites view in relationship mode

10 Other Sites language Figure 10: Other Sites view in language mode


Improved Studio User Experience and User Interface

cmcc
2110.1
Studio
13. December, 2021

CoreMedia Content Cloud v11.2110.1 provides a wide range of user experience and user interface enhancements to CoreMedia Studio including:

  • Redesigned login screen
  • Updated Studio header bar
  • New burger menu for general navigation
  • More colorful and modern design
  • Motivational illustrations and animations

The following subsections provide more information on each of these enhancements.

Read more

Login Screen

The login screen of CoreMedia Studio has been redesigned to improve the emotional first impression and optimize the login interaction flow.

The new login screen will greet Studio users with a completely new design featuring an attractive animated illustration on the left-hand side.

The login screen is the very first touchpoint the user is presented with when they launch CoreMedia Studio. As confirmed by many studies, the first and the last impression leave the strongest impact on a user’s experience. We hope that the appealing animation and an interaction design that lets users login as easily as possible will trigger a positive emotional response and improve their overall editorial experience.

In addition, the improved user interaction of the login dialog allows each company to define Its most used authorization mechanism. This allows us to move the domain selector to a less prominent position within the interface, turning it into a feature that only administrators and technical users need to worry about.

11 Login Screen Figure 11: New CoreMedia Studio Login Screen

Studio Header

The new CoreMedia Studio header bar has an updated and modern look and feel. We have also optimized the structure of items, dropdowns and buttons based on user feedback and current design trends.

On the left-hand side, the header provides access to the new Burger Menu and other application specific menus including the “Favorite” and the “Create” menu. On the right-hand side, the user can access the library, control room or dashboard. It also features the notification and running jobs areas. The new and improved site chooser can also be found here.

New General Navigation Menu

The new general navigation menu (see Figure 5) enables Studio users to reach all areas across all applications in CoreMedia Studio, providing a safe and consistent means for navigation.

This “burger menu” style navigational element displays both individual Studio apps and relevant sub-areas of the apps to enable swift and efficient navigation. This structure provides users with a good overview of features in the studio and makes it easy for them to find their way around at any time.

12 New menu Figure 12: New general navigation menu (burger menu)

Color Refresh

Our qualitative research indicates that user interfaces in predominately grey tones feel out-of-date. Some users even report that it can be depressing to look at a grey visual environment for an entire workday. Most would prefer a more colorful and modern design. The color gray had a particularly strong negative impact on test users.

Based on this feedback and to support our goal of providing a smoother transition between the Content Application and the new Workflow Application, we decided to give the Content Application a refresh with new colors.

A main objective was to minimize the use of grey tones throughout. We replaced the light grey in the doc form backgrounds with a fresh light turquoise blue, which makes CoreMedia Studio look fresher. The dark grey toolbars will be replaced by a dark laguna blue, which can also be found in the gradient of the Workflow Application background. This creates a harmonious color combination and a smoother transition between apps.

Both colors have a pleasant color temperature which contributes to a stress-reducing and stimulating effect. The selected colors provide a good contrast what is very important for accessibility.

With these new colors, we can also influence the visual flow of users. The colors provide a clear indication of relevant areas without causing the user to feel tired or bored.

Illustrations & Animations

Starting with CoreMedia Content Cloud v11.2110.1 we are introducing animated illustrations into CoreMedia Studio with the intention of turning waiting times into small positive breaks for users. We are also introducing colorful illustrations to trigger positive emotional responses that we hope will lead to an enhanced user experience.

Illustrations and animations are very important motivational tools for user interfaces. If users get frustrated or bored, they won’t like using the software. By including a range of motivational illustrations and animations in CoreMedia Studio we can reach out to users in a more positive way.

An animation can be more than just a simple spinner or a loading bar. It can be something the users enjoy watching. Illustrations and animations can also influence how the software is perceived. Getting emotional feedback on completed tasks, or as a visual comment on what has just happened, gives the impression of a personalized tool with a character of its own. It helps to make the user feel satisfied and understood, which leads to greater productivity and efficiency.


TypeScript Conversion

cmcc
2110.1
Studio Developer
13. December, 2021

In previous releases of CoreMedia Content Cloud, CoreMedia Studio was programmed with ActionScript and MXML. Starting with CoreMedia Content Cloud v11.2110.1, Studio has been migrated to TypeScript.

Read more

ActionScript is based on ECMAScript 3, which has made very little progress since 2011, when it was donated to Apache. FlashPlayer is at end-of-life, so most browsers no longer support it. In addition, Apache's effort to create their own compiler to JavaScript (Apache Royale) has not been entirely successful. Based on these factors, it made sense to make the transition to TypeScript.

As part of this migration, we have made the following changes to CoreMedia Studio:

  • Studio client is now implemented in TypeScript instead of ActionScript/MXML
  • Studio client is now built with (p)npm instead of Maven
  • Resulting compiled JavaScript and Docker image are very similar to the former artifacts

The transition to this new technology has been designed to be as painless as possible. CoreMedia has provided a tool to automatically convert custom Blueprint workspaces from ActionScript/MXML/properties/Maven to TypeScript/pnpm, so that it can be successfully built and run immediately after conversion. In addition, CoreMedia has provided npm-based tooling to build the new workspace and start the Studio client.

Studio client developers can convert their CoreMedia Content Cloud v10.2107 Studio client to TypeScript completely automatically, and, as a checkpoint, run it with their existing 2107 system. They can then move on to v11 as usual, by merging-in CoreMedia's v11 Blueprint workspace. This process is described in detail in the v11 Upgrade Guide.

Though based on different technologies, the new CoreMedia Studio client workspace supports the full set of developer use cases as before: building, running unit tests, starting the Studio client, “watching” for code changes, packaging plugins, enabling/disabling extensions, and much more.

We believe that this migration will provide customers with significant benefits including:

  • Provides a modern, superior developer experience. TypeScript is a very popular programming language with an active developer community. TypeScript is in the 2021 top ten of the worldwide PYPL PopularitY of Programming Language Index. There are many experienced developers that will be able to provide support with developing future Studio client extensions.
  • Enables reduced investment in Studio client customizations and provides a perfect starting point for TypeScript/npm Studio client development.
  • Using TypeScript leads to an extended range of available IDEs. JetBrains IDEA Ultimate, JetBrains WebStorm and Microsoft Visual Studio Code have all been tested. Any other TypeScript IDE should work as well.
  • TypeScript provides a modern approach to static typing that is superior to ActionScript.
  • npm is JavaScript's de-facto standard for package and dependency management. pnpm is a new, popular, very efficient, and convenient tool to build a npm workspace.
  • Provides the ability to use modern, standard test frameworks like Jest for Studio client code.

Developer Preview of new Richtext Editor

cmcc
2110.1
Studio Developer
13. December, 2021

CKEditor 4 has provided a solid foundation for richtext editing in CoreMedia Studio for many years. However, the latest version, CKEditor 5, is a complete rewrite and CKEditor 4 will not receive new features in the future. Based on this we will switch to the CKEditor 5 framework providing new features for the entire lifetime of CoreMedia Content Cloud v11.

Read more

The previous CKEditor 4 framework will remain available, however, and will receive bugfixes until the next major release, for customers who prefer to keep their version with its custom extension for now.

Since the CoreMedia CKEditor 4 plugins will need to be rewritten from scratch for data-processing, we decided to include an early developer preview in this release.

Developers can enable this opt-in preview of the upcoming new richtext editor in a non-production environment to estimate the potential scale of their plugin upgrade efforts or get an early start on plugin development. The opt-in developer preview is part of the Blueprint workspace. To enable this preview the Studio client must be updated. The Studio developer manual contains the required instructions. Developers can follow our development by watching our open-source GitHub repository (see https://github.com/CoreMedia/ckeditor-plugins/).

The open-source GitHub repository serves as the starting point for the development of custom plugins with a concise documentation and sandbox environment.

The following screenshot provides a sneak peek at this new richtext editor:

13 CKEditor5 Figure 13: CKEditor 5 richtext editor framework

The benefits of this enhancement include:

  • The new richtext editor will be based on the modern and fully customizable CKEditor 5 framework which provides numerous plugins to boost editorial efficiency

  • The integration with CoreMedia Richtext will be a standard CKEditor plugin itself. This should simplify the usage and development of other plugins.


CoreMedia Content Cloud 2110.1

11
2110.1
9. December, 2021

A new distribution of CoreMedia Content Cloud has been released.

Webinar - For community members

Please login to access CoreMedia Community content.

CoreMedia Content Cloud 2107.3

10
2107.3
28. October, 2021

A new distribution of CoreMedia Content Cloud has been released.


CoreMedia Content Cloud 2104.4

10
2104.4
23. September, 2021

A new distribution of CoreMedia Content Cloud has been released.


CoreMedia Content Cloud 2107.2

10
2107.2
8. September, 2021

A new distribution of CoreMedia Content Cloud has been released.


CoreMedia Content Cloud 2107.1

10
2107.1
19. July, 2021

A new distribution of CoreMedia Content Cloud has been released.

Webinar - For community members

Please login to access CoreMedia Community content.

In previous versions of CoreMedia Content Cloud, clicking the “start publication workflow” button in the CoreMedia Studio action bar would start a publication workflow containing all documents from the ‘My Edited Content’ section of the Control Room. The fact that this button was the only one in the action bar that did interact directly with the currently opened tab was a source of confusion and occasional frustration for some editors.

Read more

With version 2107.1, we provided a simple means for modifying the default behavior of the “start publication workflow” button via the User Settings in CoreMedia Studio. By disabling the option to “Include ‘My Edited Content’ when publishing content”, editors can configure the button to initiate a publication workflow with the active content only.

The workflow button in the ‘My Edited Content’ toolbar is not affected by this change and will always initiate a workflow containing all edited content.

The following screenshot illustrates the new configuration box in the Content tab of the User Setting:

01 Modify button

This modification is designed to make usage more consistent and cause less confusion. Users that prefer the old behavior and would like to keep it can do so.


Content Withdrawal Support

cmcc
2107.1
Studio
19. July, 2021

Some content editors have expressed concern that the content withdraw process is unnecessarily cumbersome, particularly when the content items to be withdrawn are distributed widely across the content repository. Gathering content in order to successful unpublish an entire content set, while respecting all links between documents could be challenging in certain situations.

Read more

To address this concern, we have introduced a tool to help content editors identify all of content items that must be included in a withdrawal request in order for the content set to be unpublished successfully. Since the withdrawal of published content is often an iterative process involving numerous editorial decisions, content to be withdrawn can now be collected into Projects created especially for that purpose. Content can be added to the Project via drag and drop and content links can be easily removed if certain content items should not be withdrawn from publication. Once the set of content to be withdrawn is complete, it can be unpublished with a single button click.

The following screenshots demonstrate this process:

02 Create unpublication project

02 1 Modify list

With this new enhancement, editors are now guided though the process of unpublishing content which gives them more control and a powerful tool to resolve conflicts more efficiently.


Content Hub - Preview Enhancements

cmcc
2107.1
Content Hub
19. July, 2021

The Content Hub supports a preview which shows text-based information about assets as well as an image preview of the asset (if supported).

Read more

In version 2107.1, this asset preview function has been enhanced so support custom HTML, including as iframes or media elements. With this enhancement, Content Hub adapters for third party content sources such as YouTube or external DAM systems can now provide a preview for video or audio assets.

Studio Developers can define specific metadata for part of an asset – instructing the system to rendered it as preview data. This includes such things as the size of an image or its dimensions. The Content Hub API has been changed so that this information can be displayed as HTML as well as plain text. This enhancement can be used for both prefabricated and custom Content Hub adapters.

With this new enhancement, Editors are now able also to view videos and listen to audio assets, when the format are supported by the corresponding Content Hub Adapter and provides the possibility for deeper integrations of external content systems.


Category Filter for Content Issues Search

cmcc
2107.1
Studio
19. July, 2021

With version 2107.1, we have extended the Content Issue search capabilities in CoreMedia Studio by enabling users to optimize their search queries in search folders and dashboard widgets. By default, technical editors can now refine their search by selecting “All categories” or “Localization” to get more specialized search results. This is particularly important for editors responsible for Localization since Localization workflows cannot run properly until all potential conflicts have been resolved.

Read more

Although the default option allows users to isolate Localization issues, the tools can be programmatically extended to add new custom categories for issues that your editors encounter frequently.

Also note that, since version 2104.3, this feature needs to be explicitly enabled because it requires re-creating the search index from scratch. With the next major release, it will be enabled by default.

This enhancement is designed to save technical editors valuable time and accelerate the resolution of potential content issues.

The following screenshot illustrates how this functionality can be accessed via the search pane of the CoreMedia Studio Library:

04 Access via Library

This modification is designed to make usage more consistent and cause less confusion. Users that prefer the old behavior and would like to keep it can do so.


Commerce Library Search with Facets

cmcc
2107.1
Studio
19. July, 2021

Until now, the Commerce search functionality within the CoreMedia Studio Library only supported text-based search. With this release, a search filter has been added for commerce items that is similar to the existing filters for content searches. The editor can select different search fields, depending on the target category of the product catalog, providing more flexibility when searching for specific products.

Read more

Additionally, editors can save the search as a custom search folder, giving them faster access to a specific subset of products that they typically work with.

Finally, the layout of the existing content search filters has been updated to provide a more consistent user experience.

This new feature is simple to use. A new collapsible filter panel has been added to the commerce search view in the Library. It provides a combo box where the editor can choose from a list of filters. As soon as the editor switches the Library to search mode and selects a category, this list of available search filters is automatically enabled. Different filter values can be applied to search for a specific set of products. The search can then be saved using the "Save Search" button from the library search toolbar. Note that these "Saved Searches" currently apply only to the search folders yet, not the search widgets for the CoreMedia Studio dashboard.

The following screenshot shows the new search filters:

05 New search filters

This feature is designed to improve the daily work of editors that work with commerce catalogs in CoreMedia Studio by providing:

• Deeper integration into commerce system • Better usability for editors when searching for products


Commerce Cache Invalidation and Re-Computation

cmcc
2107.1
Commerce
19. July, 2021

CoreMedia Content Cloud provides numerous caching layers, each with their own configurations and lifecycles, making it occasionally difficult to synchronously update values from integrated eCommerce systems. In addition, since it is important to cache these values for as long as possible, developers can sometimes experience undesirable delays in reflecting changes to these values.

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With version 2107.1, we have introduced two major enhancements to the commerce cache system:

  1. An HTTP-based actuator endpoint to invalidate commerce caches on the central commerce adapter and automatic propagation of invalidations to CoreMedia Studio, the Content Application Engine (CAE), the CoreMedia Headless Server and Feeders. This endpoint supports both manual triggering and automatic integrations into external event queues or schedulers.
  2. Optional re-computation of cache values to update them in the background while previously cached values are still being served. After re-computation, newly retrieved values are compared to old cached value and invalidations are propagated if they differ.

This feature is designed to make it easier for admins and developers to control caching and invalidation of entries. It helps them to avoid performance drops during uptime of a commerce adapter through background-update of values instead of removing the cached values first and updating them on request. This results in more reliable response times, as well as more control over the timing for updating values in the commerce cache.


Headless Commerce Augmentation

cmcc
2107.1
Headless Server
19. July, 2021

Headless eCommerce integrations are becoming more and more common. Decoupling CMS and eCommerce system helps to ensure the optimal performance of each system independent from the other.

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When content is delivered in the “classical” way using our Content Application Engine (CAE), users can sometimes encounter performance issues if commerce caches are empty – particularly when hierarchy data for the eCommerce catalog needs to be retrieved during delivery. The same problem exists with headless augmentation calls where only the concrete ID of the current category or product is passed in and parent categories for inheritance of placements must be retrieved via eCommerce API.

With version 2107.1, we provide additional augmentation queries in the Headless Server that work exclusively on content in the CMS repository without the need to communicate with the commerce system via its API. Communication roundtrips are, therefore, avoided and performance is much more reliable than before.

This feature enhancement takes the form of new GraphQL schema files and Java implementation for commerce augmentation in the Headless Server. To implement it, storefront developers will need to use the new augmentation query API and provide the hierarchy/breadcrumb when calling the Headless Server.

This feature is designed to provide more reliable and faster response times of the Headless Server, especially after new start of the component or timed out caches.


Outgoing IP Addresses in Cloud Manager

cmcc
2107.1
CMCC Service
19. July, 2021

In order to communicate with external systems (e.g., to configure their firewalls), customers on our CoreMedia-hosted Cloud offering must know the IP addresses used by their CMS components.

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To enable this, we have provided a new “Outgoing IPs” display in the IP Management section of the Cloud Manager. This is in addition to the IP allow listing management. This screen shows the IP addresses categorized by the environments of the customer (e.g., Production, UAT, Sandboxes).

For each Pre/Prod (Production, UAT) environment, three IP addresses are displayed, one for each of the networks used by the CMS applications. Development Sandboxes share one IP address, so there is only one displayed regardless of how many Sandboxes are deployed.

08 Outgoing IP

This new feature allows developers and administrators to retrieve this information for themselves without having to contact the support team. This can streamline and speed up the process.


CoreMedia Content Cloud 2104.3

10
2104.3
30. June, 2021

A new distribution of CoreMedia Content Cloud has been released.


CoreMedia Content Cloud now supports Product Lists that filter the results based on multiple facets. Before this improvement, only one filter was possible at a time. With the ability to filter the products by multiple facets, editorial users can now tailor their custom landing pages more precisely (e.g. narrow down the results by both color and price). Editorial users are still able to manually place specific product teasers or other content in the resulting list to gain more control.

Depending on the commerce vendor, some facet values can be combined via OR-queries (e.g. color = red OR black), while some facets only allow a single value to be selected at a time. Wherever possible, this configuration is automatically retrieved from the commerce system.

The total set of available facets and their values is always retrieved dynamically from the commerce system via the Commerce Hub Adapter.

1 Filter Product Lists


Previous versions of the Blueprint contained multiple commerce-related schema extensions to the CoreMedia Headless Server that primarily served pure eCommerce data, such as product or category details. These schema extensions (entities, queries, and fields) were marked as deprecated with 2101.1 and are now deactivated with 2104.1. They will be removed with 2107.1.

The reason for this removal was to discourage projects from using the CoreMedia Headless Server as a GraphQL endpoint for the eCommerce system. The preferred method is to get details on the commerce objects directly using the commerce system’s API. The CoreMedia Headless Server should primarily serve content from the content repository itself - not from other systems. Otherwise, the accumulated latency from multiple remote calls might delay the response of the Headless Server. Additionally, in a headless integration, the client (for example a JavaScript frontend) will already have multiple reasons to talk to the backend commerce system (to render category landing pages, product detail pages or shopping cart items, etc.). As a result, serving the same entities a second time through the CoreMedia Headless Server will impede caching. It might also lead to inconsistent data, since the Headless Server sometimes has a different cached state than the commerce system.

Nevertheless, CoreMedia Labs will soon provide a demo version of a headless endpoint for commerce related data. This will correspond roughly to the now removed schema extensions and abstracts from the various commerce vendors.

Additionally, in 2104.1 CoreMedia has added dedicated augmentation query roots to retrieve content augmentation data for commerce objects without having to pull the commerce object detail data from the commerce system.

To use the CoreMedia Headless Server in eCommerce projects with GraphQL, developers should use a stitching proxy server to combine both schemas (CoreMedia Headless Server and commerce system) into a single combined graph. It’s also possible to let a client talk to both backends in parallel, depending on the degree of integration needed for the project. Apollo Federation would also be an option but requires further adaptions to both schemas and code.

CoreMedia will provide an example Stitching server that works with our Spark demo client soon.


Drag and Drop of Non-CMS Content

cmcc
2104.1
Studio
30. June, 2021

Prior to this release, it was not possible to take Products and Categories directly from integrated Product Catalogs in the Library and add them to link lists on Pages or other Linkable fields. This made it difficult to create augmented commerce-driven pages quickly and efficiently.

Read more

With this new release, however, \ Products, Categories, or variants that have been dragged into link lists will automatically be converted into appropriate CMS documents. The following conversions will take place as a default:

  • Product ➝ Augmented Product
  • Category ➝ Augmented Category
  • Variant ➝ Product Teaser The new content is created parallel to the existing content that the target link list belongs to. Otherwise, it is created in the site root folder.
  • 2 Dragging dropping link list

This new feature enables users to create and work with content based on commerce objects much faster than previously. Explicit augmentation of commerce objects (products, categories) is no longer necessary and happens on-the-fly even for multiple objects.


A new generation of digital image formats, including JPEG 2000, JPEG XR, and WebP, have emerged in recent years that offer superior compression and quality characteristics compared to their older JPEG and PNG counterparts.

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For example, using WebP, webmasters and web developers can create smaller, richer images that make the web faster. Its developers claim that WebP lossless images are 26% smaller compared to PNGs and 25-34% smaller than comparable JPEG images at equivalent SSIM quality index (https://developers.google.com/speed/webp).

As a result of these performance enhancements, many customers have been requesting that CoreMedia provides support for these new formats to help them meet their quality and performance goals.

With this update, developers can enable the CoreMedia Headless server and the Content Application Engine to deliver images in a variety of new formats, including WebP, by means of the improved Image Transformation API.

To implement this feature, developers can simply add the Java Image I/O compatible library for the required format to the list of dependencies of their application and adapt the view layer accordingly.

The resulting websites and applications will deliver a better end-user experience in terms of highquality images, improved performance, and SEO scores.


CoreMedia Content Cloud 2101.4

10
2101.4
14. June, 2021

A new distribution of CoreMedia Content Cloud has been released.


CoreMedia Content Cloud 2104.2

10
2104.2
3. June, 2021

A new distribution of CoreMedia Content Cloud has been released.


CoreMedia Content Cloud 2104.1

10
2104.1
28. April, 2021

A new distribution of CoreMedia Content Cloud has been released.

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CoreMedia Content Cloud 2101.3

10
2101.3
13. April, 2021

A new distribution of CoreMedia Content Cloud has been released.


CoreMedia Content Cloud 2010.3

10
2010.3
26. March, 2021

A new distribution of CoreMedia Content Cloud has been released.


CoreMedia Content Cloud 2007.3

10
2007.3
18. February, 2021

A new distribution of CoreMedia Content Cloud has been released.


CoreMedia Content Cloud 2101.2

10
2101.2
3. February, 2021

A new distribution of CoreMedia Content Cloud has been released.


CoreMedia Content Cloud 2101.1

10
2101.1
21. January, 2021

A new distribution of CoreMedia Content Cloud has been released.

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CoreMedia Content Cloud 2010.2

10
2010.2
14. December, 2020

A new distribution of CoreMedia Content Cloud has been released.


CoreMedia Content Cloud 2010.1

10
2010.1
11. November, 2020

A new distribution of CoreMedia Content Cloud has been released.

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CoreMedia Content Cloud 2004.3

10
2004.3
6. October, 2020

A new distribution of CoreMedia Content Cloud has been released.


CoreMedia Content Cloud 2007.2

10
2007.2
14. September, 2020

A new distribution of CoreMedia Content Cloud has been released.


CoreMedia Content Cloud 2007.1

10
2007.1
5. August, 2020

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CoreMedia Content Cloud 2001.3

10
2001.3
24. June, 2020

A new distribution of CoreMedia Content Cloud has been released.


CoreMedia Content Cloud 2004.2

10
2004.2
8. June, 2020

A new distribution of CoreMedia Content Cloud has been released.


CoreMedia Content Cloud 2004.1

10
2004.1
5. May, 2020

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CoreMedia Content Cloud 1910.2

10
1910.2
25. March, 2020

A new distribution of CoreMedia Content Cloud has been released.


CoreMedia Content Cloud 2001.2

10
2001.2
17. March, 2020

A new distribution of CoreMedia Content Cloud has been released.


CoreMedia Content Cloud 2001.1

10
2001.1
30. January, 2020

A new distribution of CoreMedia Content Cloud has been released.

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CoreMedia Content Cloud 1907.4

10
1907.4
19. December, 2019

A new distribution of CoreMedia Content Cloud has been released.


CoreMedia Content Cloud 1910.1

10
1910.1
10. December, 2019

A new distribution of CoreMedia Content Cloud has been released.

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CoreMedia Content Cloud 1907.3

10
1907.3
26. November, 2019

A new distribution of CoreMedia Content Cloud has been released.


CoreMedia Content Cloud 1907.2

10
1907.2
27. September, 2019

A new distribution of CoreMedia Content Cloud has been released.


CoreMedia Content Cloud 1907.1

10
1907.1
2. September, 2019

A new distribution of CoreMedia Content Cloud has been released.

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