Counters are calculated automatically in defined aggregation time intervals (see configuration).

To refresh the average and histogram counters manually for the tenant media, start the JConsole as described above, navigate to the node coremedia.com/AverageCounterServiceManager/blueprint/media/operations where media is the tenant name and blueprint the application name and execute

refreshCounters( <interval\> )

to refresh the counters for the given interval where LAST_DAY, LAST_WEEK, LAST_MONTH, LAST_YEAR and INFINITY are valid values. Basically the same procedure applies for the HistogramCounterServiceManager, but INFINITY is not a valid value here, because it is calculated differently internally.