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Importer Manual / Version 2401

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3.5 Troubleshooting

After import, content items remain checked out by the import user, or their content is empty.

Possible causes:

The import does not operate strictly transactionally. If an error occurs between the actions Create document, Edit document, Check in document, the repository remains in an intermediate state.

Possible solutions:

The actual cause of the problem is indicated in the log file. Import the documents again after solving the problem. After a completely successful import, the repository again has the expected state.

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