The following tables list the aggregation fields of Chatbot aggregation panel, sorted by alphabetic order. Use CRTL + F in Windows or Command + F in MacOS to search inside the page.
| Name | Description |
|---|
| Segment IDs | Identifiers of the segments associated to the visitor. For example, A1B345C6DEFGH789I0JK |
| Segments | Name of the segments associated to the visitor. For example, January Promo. |
Date
| Name | Description |
|---|
| Interaction date | Date. |
| Interaction date (YYYYMMDD) | Date of the interaction in YYYY-MM-DD format. For example, 2025-03-19. |
| Interaction day (DD) | Day of the interaction. |
| Interaction hour (HH) | Hour of the interaction. |
| Interaction quarter | Quarter of the interaction. |
| Interaction week | Week of the interaction. |
| Interaction weekday | Weekday of the interaction. |
| Interaction year (YYYY) | Year of the interaction. |
| Year and month of interaction (YYYYMM) | Year. |
| Name | Description |
|---|
| Browser | Browser that the using is using. For example, Chrome Android. |
| Device model | Model of the device that the customer used to access the website. For example, SM-A125f, Iphone 11, or MacBook Pro |
| Email client | Email client that the visitor used. |
No Group
| Name | Description |
|---|
| Action state | State of the action. |
| Action type | Type of action. One of the following:- Email views.
- Email link click.
- Browser views.
- Unsubscribed.
|
| Answer | Visitor answer to the Chatbot prompt. |
| App ID | Unique identifier of the application. |
| Channel | Name of the channel associated with the contact. One of the following: |
| City | City from where the visitor used the site. |
| Country | Country of the customer. For example, Portugal. |
| Device family | Brand family of the device that the customer used to access the website. For example, Galaxy A12, IPhone, or Macintosh. |
| Device operating system | operating system of the device that the customer used to access the website. For example, Android, Windows, or IPhone Osx. |
| Device type | Type of device. One of the following:- Smartphone
- Tablet
- Desktop
- Console
|
| Device vendor | Vendor of the device that the customer used to access the website. For example, Samsung, Apple, or HP. |
| Document | Document that the visitor uploaded. |
| Language | Language of the interaction. |
| Mobile device | One of te following:- No - The visitor didn't use a mobile device to make the visit.
- Yes - The visitor used a mobile device to make the visit.
|
| Question | Question that the visitor made. |
| Region | Name of the city of the customer. For example, Lisbon. |
| field_chat_source | TBD |
| Name | Description |
|---|
| Internet provider | Name of the Internet provider of the customer. For example, Vodafone Portugal. |
| Organization | Name of the company that provides the Internet service to the visitor. For example, Vodafone. |