Leads are visitors that might be interested in your products. Leads have associated contacts.
Leads panels list information and metrics associated with leads that can include the number of the lead, the number of leads that had sales, the number of leads that didn't have sales, the number of contacts associated with the lead, among others.
The following tables list the data fields of Leads listing panel, sorted by alphabetic order. Use CRTL + F in Windows or Command + F in MacOS to search inside the page.
| Name | Description |
|---|
| Organization | Name of the company that provides the Internet service to the visitor. For example, Vodafone. |
| Phone | Phone number of the contact. |
| Name | Description |
|---|
| Internet provider | Name of the Internet provider of the customer. For example, Vodafone Portugal. |
| Name | Description |
|---|
| Customer ID | TBD |
| Name | Description |
|---|
| Closing date | Closing date of the lead. |
| Creation date | - For Leads, creation date of the lead.
- For Ecommerce, creation date of the cart.
|
| Duration | - For IVRs, duration of the interaction in the IVR. If the IVR forwards the interaction to an operator, this duration doesn't include time spent with the operator.
- For Leads, sum of the durations of all the contacts associated with the lead.
|
| Lead number | Unique identifier of the lead. |
| Lead status | Status of the lead. |
| Lead type | Type of the lead. |
| RGUS | Number of RGUS that were realized in the lead. |
| Sale | One of the following:- Yes: If the lead had a sale.
- No: If the lead did not had a sale.
|
| Sale Date | If the lead resulted in a sale, contains the date when the sale was completed. |
| Total associated contacts | Total number of contacts associated with the lead. |
| Name | Description |
|---|
| Channel | Name of the channel associated with the contact. One of the following: |
| Provider | Provider of the SMS service. For example, Vodafone. |
| Time to conversion | TBD |
| Name | Description |
|---|
| Browser | Browser that the using is using. For example, Chrome Android. |
| Device family | Brand family of the device that the customer used to access the website. For example, Galaxy A12, IPhone, or Macintosh. |
| Device model | Model of the device that the customer used to access the website. For example, SM-A125f, Iphone 11, or MacBook Pro |
| Device vendor | Vendor of the device that the customer used to access the website. For example, Samsung, Apple, or HP. |