Aggregation Fields

Last updated 19 minutes ago

List of fields that you can use to aggregate metrics, in an aggregation panel associated to data source Outbound Campaigns Email.

The following tables list the aggregation fields of Outbound Campaigns Email aggregation panel, sorted by alphabetic order. Use CRTL + F in Windows or Command + F in MacOS to search inside the page.

Campaign Info

NameDescription
ChannelName of the channel associated with the contact. One of the following:
  • Voice
  • Video
  • Chat
  • Email
  • SMS
Outbound campaignFor outbound campaigns, name of the outbound voice campaign where Engagement Cloud created the contact.
SkillName of the skill of the operator or IVR that handled the contact.
TeamTeam of the operator that handled the interaction.

Contact Info

NameDescription
Contact listName of the contact list that the campaign used.
EmailEmail of the contact. For example, regular.joe@mail.com.
Email domainDomain of the contact email. For example, mail.com.
External IDContact ID in other campaigns.

Send Info

NameDescription
Contact creation dateDate of creation of the contact.
Contact datetimeDate and time when the email was sent.
Contact quarterQuarter when the contact happened.
Contact weekWeek when the contact happened.
Contact weekdayWeekday when the contact happened.
Date and time of contactDate and time when the contact started.
Date of contact creationDate of creation of the contact.
Day of contact (DD)Day when the contact started.
Day of contact creation (DD)Day when the contact was created.
Hour of contact (HH)Hour when the contact started.
Hour of contact creation (HH)Hour when the contact happened.
Last status update dateDate in which the campaign updated the status of the contact.
Last status update date (YYYYMMDD)Date when status last changed.
Last status update day (DD)Day when status last changed.
Last status update day of weekWeek day when status last changed.
Last status update hour (HH)Hour when status last changed.
Last status update month (MM)Month when status last changed.
Last status update quarterQuarter when status last changed.
Last status update weekWeek when status last changed.
Last status update year (YYYY)Year when status last changed.
Quarter of contact creationMonth of the contact.
StatusStatus.
Week of contact creationWeek when the contact was created.
Weekday of contact creationWeek day when the contact was created.
Year and month of contact creation (YYYYMM)Year and month when the contact was created.
Year of contact (YYYY)Year when the contact started. For example, 2025.
Year of contact creation (YYYY)Year when the contact was created.
field_contact_year_monthYear andd month of contact.
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