Rules
Last updated 19 minutes ago
List of fields that you can use to define rules in listing and aggregation panels of data source Outbound Campaigns Email.
The following tables list the fields of Outbound Campaigns Email data source that you can use in rules, sorted by alphabetic order. Use CRTL + F in Windows or Command + F in MacOS to search inside the page.
Campaign Info
| Name | Description |
|---|---|
| Campaign creation date | Date of creation of the campaign. |
| Channel | Name of the channel associated with the contact. One of the following:
|
| Outbound campaign | For outbound campaigns, name of the outbound voice campaign where Engagement Cloud created the contact. |
| Skill | Name of the skill of the operator or IVR that handled the contact. |
| Team | Team of the operator that handled the interaction. |
Contact Info
| Name | Description |
|---|---|
| Contact ID | Unique identifier of the contact. |
| Contact list | Name of the contact list that the campaign used. |
Email of the contact. For example, regular.joe@mail.com. | |
| Email domain | Domain of the contact email. For example, mail.com. |
| External ID | Contact ID in other campaigns. |
| Softbounce counter | Number of rejected valid emails. |
| Unsubscribe date | Date when the contact unsubscribed the campaign. |
No Group
| Name | Description |
|---|---|
| field_document_deleted_b | TBD |
Send Info
| Name | Description |
|---|---|
| Contact datetime | Date and time when the email was sent. |
| Credits | Number of credits attributed to the operator that handled the contact. |
| Date of contact creation | Date of creation of the contact. |
| Last status update date | Date in which the campaign updated the status of the contact. |
| Status | Status. |
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