Listing Panel

Last updated 19 minutes ago

List of fields that represent data source Outbound Campaigns Email.

These are offsite campaigns that you do using CoreMedia Digital Experience Platform to send emails to your customers.

Outbound Campaigns - Email panels list information and metrics associated with the emails that were sent.

The following tables list the data fields of Outbound Campaigns Email listing panel, sorted by alphabetic order. Use CRTL + F in Windows or Command + F in MacOS to search inside the page.

Campaign Info

NameDescription
Campaign creation dateDate of creation of the campaign.
ChannelName of the channel associated with the contact. One of the following:
  • Voice
  • Video
  • Chat
  • Email
  • SMS
FromEmail that appears in the sent email. For example, do-no-reply@amazing-campaign.com.
Outbound campaignFor outbound campaigns, name of the outbound voice campaign where Engagement Cloud created the contact.
Reply toEmail address to where the receiver can reply.
SkillName of the skill of the operator or IVR that handled the contact.
TeamTeam of the operator that handled the interaction.

Contact Info

NameDescription
Contact IDUnique identifier of the contact.
Contact listName of the contact list that the campaign used.
EmailEmail of the contact. For example, regular.joe@mail.com.
Email domainDomain of the contact email. For example, mail.com.
External IDContact ID in other campaigns.
Unsubscribe dateDate when the contact unsubscribed the campaign.

Send Info

NameDescription
Contact datetimeDate and time when the email was sent.
CreditsNumber of credits attributed to the operator that handled the contact.
Date of contact creationDate of creation of the contact.
Last status update dateDate in which the campaign updated the status of the contact.
StatusStatus.
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