Rules
Last updated 19 minutes ago
List of fields that you can use to define rules in listing and aggregation panels of data source Outbound Campaigns SMS.
The following tables list the fields of Outbound Campaigns SMS data source that you can use in rules, sorted by alphabetic order. Use CRTL + F in Windows or Command + F in MacOS to search inside the page.
Campaign Info
| Name | Description |
|---|---|
| Campaign creation date | Date of creation of the campaign. |
| Channel | Name of the channel associated with the contact. One of the following:
|
| Outbound campaign | For outbound campaigns, name of the outbound voice campaign where Engagement Cloud created the contact. |
| Outbound campaign context | Motivation of the campaign. |
| Skill | Name of the skill of the operator or IVR that handled the contact. |
Contact Info
| Name | Description |
|---|---|
| Contact ID | Unique identifier of the contact. |
| Contact list | Name of the contact list that the campaign used. |
| External ID | Contact ID in other campaigns. |
| Phone | Phone number of the contact. |
| Unsubscribe date | Date when the contact unsubscribed the campaign. |
Send Info
| Name | Description |
|---|---|
| Contact creation date | Date of creation of the contact. |
| Credits | Number of credits attributed to the operator that handled the contact. |
| Error message | If the SMS was not delivered, contains the message explaining the error. |
| Last status update date | Date in which the campaign updated the status of the contact. |
| Provider | Provider of the SMS service. For example, Vodafone. |
| Sent date | Date in which the SMS was sent. |
| Status | Status. |
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