Listing Panel

Last updated 19 minutes ago

List of fields that represent data source Outbound Campaigns SMS.

These are offsite campaigns that you create using CoreMedia Digital Experience Platform to send SMS to your customers.

Outbound Campaigns - SMS panels list information and metrics associated with the SMS that were sent.

The following tables list the data fields of Outbound Campaigns SMS listing panel, sorted by alphabetic order. Use CRTL + F in Windows or Command + F in MacOS to search inside the page.

Campaign Info

NameDescription
Campaign creation dateDate of creation of the campaign.
ChannelName of the channel associated with the contact. One of the following:
  • Voice
  • Video
  • Chat
  • Email
  • SMS
FromEmail that appears in the sent email. For example, do-no-reply@amazing-campaign.com.
Outbound campaignFor outbound campaigns, name of the outbound voice campaign where Engagement Cloud created the contact.
Outbound campaign contextMotivation of the campaign.
Reply toEmail address to where the receiver can reply.
SkillName of the skill of the operator or IVR that handled the contact.

Contact Info

NameDescription
Contact listName of the contact list that the campaign used.
External IDContact ID in other campaigns.
NameName of the contact.
PhonePhone number of the contact.
Unsubscribe dateDate when the contact unsubscribed the campaign.

Send Info

NameDescription
Contact creation dateDate of creation of the contact.
CreditsNumber of credits attributed to the operator that handled the contact.
Error messageIf the SMS was not delivered, contains the message explaining the error.
Last status update dateDate in which the campaign updated the status of the contact.
ProviderProvider of the SMS service. For example, Vodafone.
Sent dateDate in which the SMS was sent.
StatusStatus.
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