Adding an Active Element

Last updated 18 minutes ago

Learn how to add an active element to an onsite campaign. Configure and active the active element.

Prerequisites

Before you start:

  • Log in to Engagement Studio with a user that has role Manager.

  • Create an Onsite Campaign.

  • In the Engagement page, open the Onsite Campaign.

Steps

onsite-campaign

1. Create the placeholder for the active element

In the Active elements tab, proceed as follows:

  1. Click + Add.
    Window Add element opens.

  2. In the Add element window, fill the active element information:

    • Element type: Select Active element.

    • Name: Write the name of the element. Give meaningful names. For example, welcome-box.

    • Status: Slide the switch to activate the active element.

    • Active Placeholder: Select -new placeholder- to create a new placeholder for the active element.

  3. In the bottom right corner of the Add element window, click Accept.

2. Create the active element

  1. Inside the placeholder, click + Add new element.

  2. From the Add Element window, select the type of active element that you want to create. For example, Custom content.

  3. Configure the element.

  4. Click Accept.

  5. Click Save campaign.

Result

After you click Save campaign, you can reload your HTML page and visualize the active element in your page.

onsite-campaign

Troubleshooting

  • If the passive element does not appear in the site, ensure that the campaign, the placeholder, and the active element are active.

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