Adding a Survey to a Campaign

Last updated 18 minutes ago

Learn how to add a survey to a campaign.

Prerequisites

Before you start:

Related videos:

Steps

1. Open the onsite campaign

  1. Click on icon icon in th left side menu of Engagement Studio.

  2. Select Campaigns from the left side menu to open the Engagement page.

  3. Select a campaign. For example, User feedback campaign.

2. Add a the survey as an active element

  1. Click tab Active elements.

  2. Add an active element of type Inline survey.

  3. Enter the element information:

    • Name: Write the name of the survey. Use meaningful names. For example, User feedback.

    • Active: Slide the switch to the right to activate the survey.

    • Choose survey: Select the survey to present in the page from the dropdown. For example, User feedback.

  4. Click Accept in the right bottom corner of the Configure Element window.

3. Add a the survey as a passive element

  1. Click tab Passive elements.

  2. Add an passive element of type Inline survey.

  3. Enter the element information:

    • Name: Write the name of the survey. Use meaningful names. For example, User feedback.

    • Active: Slide the switch to the right to activate the survey.

    • Choose survey: Select the survey to present in the page from the dropdown. For example, User feedback.

  4. Click Accept in the right bottom corner of the Configure Element window.

  5. Associate a placeholder to the passive element.

Result

After adding the survey to the onsite campaign, activate the campaign and view the survey in your website.

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