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Click the search box in the top left corner of the page.
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Type in your search query. For example,
segmentation. -
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You will see a list of results matching your query. The results include pages related to Content Cloud and Engagement Cloud. -
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Metrics Panel Metrics.
Sections
| Sections name | Description |
|---|---|
Engagement |
Documentation related to Engagement Cloud features, such as Segmentation, Campaigns, Surveys, AB Test, Contact Lists, Workflows, and more. These features help you create and manage personalized customer experiences, automate marketing campaigns, and analyze customer behavior. |
Contact Center |
Documentation related to Engagement Cloud Contact Center features, such as user, team, and skill management. These features help you integrate Engagement Cloud with your contact center systems or the cloud contact center of the Engagement Cloud platform. You can manage your teams, provide personalized customer support, and improve customer interactions across channels. |
Analytics |
Documentation related to Engagement Cloud Analytics features, such as Metrics Panel, Segments Actions, and more. These features help you analyze customer data, track performance metrics, and gain insights into customer behavior and campaign effectiveness. |