Exporting a Contact List
Export a contact list in Engagement Cloud.
Prerequisites
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Before you begin, make sure that you have a user with:
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Permissions to use the Engagement Studio.
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Role of Manager or Supervisor.
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Sign in to the Engagement Studio.
TIP: Open the Engagement Studio while following this how-to guide.
Steps
1. Open the contact list
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Select Engagement in the left sidebar of Engagement Studio.
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Select Contact Lists.
A table with the available contact lists appears. -
Select the contact list you want to export. For example,
Parents.
2. Export the contact list
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Click Export list.
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Select the export format from the menu. For example, select CSV.
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(Optional) Rename the file to something descriptive. For example,
beatrix-potter-contact-list.zip. -
Choose your destination folder. For example, Downloads.
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Click Save.
Result
Once the download is complete, locate the file on your computer and
extract the .zip file to reveal the exported file. Open the file in
a text editor (like VS Code) or a spreadsheet app to verify that all
contact details and custom parameters have exported correctly.