Managing Listing Panels

Learn how to manage listing panels and view information about your contact center and site performance.

Creating a Listing Panel

Learn how to create and configure a listing panel inside a dashboard in the Contact Center and Analytics Studio (CCAS).

Adding Rules to a Listing Panel

Add rules to listing panels to filter information that appears in the panel.

Adding Fields to a Listing Panel

Add more fields to your listing panels to view relevant information.

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