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Studio User Manual / Version 2110

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8.1.6 Working with the Blacklist

Elastic Social lets you define a blacklist of suspicious or offending words that is shared between the moderation team. If a comment contains a word from the blacklist, then the word will be highlighted and helps to determine quickly if a comment is unwanted or not.

Comment with highlighted word from the blacklist

Figure 8.6. Comment with highlighted word from the blacklist


You can add words to and remove words from the blacklist like this:

Adding words to the blacklist

  1. Double click or select the word you want to add to the blacklist.

  2. Click the icon. A small dialog opens up and contains the selected word.

  3. Click the icon.

The word has been added to the list and will be highlighted in the Comment View of all moderators.

Removing words from the blacklist

  1. Double click or select the word you want to remove from the blacklist.

  2. Click the icon. A small dialog opens up and contains the selected word.

  3. Click the icon.

The word has been removed from the list and will not be highlighted anymore in the Comment View of all moderators.

You can also just click the blacklist icon and directly type in words you want to add or remove.

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