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Solution Overview for Business Users / Version 2512.0

Table Of Contents

Solution Overview for Business Users

Copyright CoreMedia GmbH © 2026

CoreMedia GmbH

Altes Klöpperhaus, 5. OG

Rödingsmarkt 9

20459 Hamburg

International

All rights reserved. No part of this manual or the corresponding program may be reproduced or copied in any form (print, photocopy or other process) without the written permission of CoreMedia GmbH.

Germany

Alle Rechte vorbehalten. CoreMedia und weitere im Text erwähnte CoreMedia Produkte sowie die entsprechenden Logos sind Marken oder eingetragene Marken der CoreMedia GmbH in Deutschland. Alle anderen Namen von Produkten sind Marken der jeweiligen Firmen.

Das Handbuch bzw. Teile hiervon sowie die dazugehörigen Programme dürfen in keiner Weise (Druck, Fotokopie oder sonstige Verfahren) ohne schriftliche Genehmigung der CoreMedia GmbH reproduziert oder vervielfältigt werden. Unberührt hiervon bleiben die gesetzlich erlaubten Nutzungsarten nach dem UrhG.

Licenses and Trademarks

All trademarks acknowledged.

March 11, 2026

1. Overview of CoreMedia Experience Platform
2. Overview of Brand Blueprint
3. Overview of eCommerce Blueprint
3.1. CoreMedia Content Cloud for Salesforce Commerce Cloud
3.1.1. Screenshots of the Integration – the Business User View
3.1.2. Adding CMS Fragments to Shop Pages
3.1.3. CoreMedia Content Widget
3.1.4. Studio Integration of Commerce Content
3.2. CoreMedia Content Cloud for SAP Hybris
3.2.1. Screenshots of the Integration – the Business User View
3.2.2. Adding CMS Fragments to Shop Pages
3.2.3. CoreMedia Content Widget
3.2.4. Studio Integration of Commerce Content
3.3. CoreMedia Content Cloud for commercetools
3.4. Custom Commerce Adapter
3.4.1. Commerce Hub Architecture
3.4.2. Commerce Hub API
3.4.3. Integrating a Custom Commerce System
4. Asset Management
4.1. Multiple Images and Sizes
4.2. Working with Assets
4.2.1. Extracted Metadata
4.2.2. Creating Assets in Studio
4.2.3. Creating Pictures from Assets
4.2.4. Creating Videos from Assets
4.2.5. Categorizing Assets
4.2.6. Searching for Assets
4.2.7. Publishing Assets
4.2.8. Configuring the Asset Download Portal
4.3. Editing Images
4.4. Editing Image Maps
4.5. Advanced Teaser Management
4.5.1. Positioning Text on Teasers
4.5.2. Creating Styles for Teaser Overlays
4.5.3. Setting a Call-to-action Button
4.6. Editing 360°-Views
4.7. Editing Shoppable Videos
5. Translation, Localization, Globalization
5.1. Overview
5.1.1. Designing Your Multi-Site Experience
5.2. Terms
5.3. Sites Structure
5.4. Translating Content
5.4.1. Preparing Translation: Deriving a Translated Site
5.4.2. Preparing Translation: Find Content Items That Need Translation
5.4.3. Performing Translation: Start, Finish and Abort
5.5. Synchronizing Content
5.5.1. Deriving a Synchronized Site
5.5.2. Synchronizing Changes between Master and Derived Site
5.5.3. Removing Content Permanently from Synchronization
6. Workflow Management
6.1. Workflow App
6.2. Publication
6.2.1. Approval and Publication of Folders and Content Items
6.2.2. Predefined Publication Workflows
6.2.3. Features of the Publication Workflows
6.3. Translation Workflow
6.3.1. Roles and Rights
6.3.2. Configuration and Customization
7. Basic Content Management
7.1. Content Type Model
7.1.1. Common Content Types
7.1.2.
7.1.3. Content Type Sitemap
7.2. Folder and User Rights Concept
7.3. Navigation and Contexts
7.4. Settings
7.5. Page Assembly
7.6. Adding Comments on Content Properties
7.7. Setting a Displayed Date
7.8. Time Dependent Visibility
7.9. Checking Content in External Preview
7.10. Working with Authors
7.11. Versioning and Lifecycle
7.12. Validators
7.13. Getting Keyword Recommendations
7.14. Tagging and Taxonomies
7.14.1. Taxonomy Management
7.14.2. Taxonomy Assignment
7.14.3. Metadata Management
7.15. Content Lists
7.16. View Types
7.17. Dynamic Templating
7.18. Managing End User Interactions
7.19. URLs
7.20. Vanity URLs
7.21. External URLs
7.22. Content Visibility
7.23. Robots File
7.24. Sitemap
7.25. Website Search
7.26.
8. Managing Users and Groups
8.1. Opening the User Manager
8.2. Searching for Users and Groups
8.3. Creating a New User
8.4. Creating a New Group
8.5. Adding, Deleting and Editing Rules
8.6. Defining Rights on Folders
9. CoreMedia Content as a Service (CaaS)
9.1. Endpoints of the Headless Server
9.2. Preview
9.2.1. JSON Preview Client
9.2.2. Custom Preview Client
9.3. Security
9.3.1. Query Allow List for GraphQL Queries
9.3.2. Limiting the Size of a Search Result
9.3.3. Limiting the Depth of a GraphQL Query
9.3.4. Limiting the Complexity of a GraphQL Query
9.3.5. Enforcing an Execution Timeout for GraphQL Queries
9.3.6. MediaType Content Negotiation
9.4. Search
9.4.1. Generic Search
9.4.2. Dynamic Query Lists
9.4.3. Custom Filter Queries
9.5. Rich Text
9.5.1. Rich Text Output
9.5.2. Using RichTextAdapters for Different Rich Text Grammars
9.6. eCommerce Extension
9.6.1. Headless Commerce Integration Architecture
9.6.2. Augmentation
9.6.3. Product Lists
9.6.4. References to Products and Categories
9.6.5. eCommerce Setup and Configuration
9.7. Persisted Queries
9.7.1. Loading Persisted Queries at Server Startup
9.7.2. Query Allow Listing
9.7.3. Apollo Automatic Persisted Queries
9.8. Site Filter
9.9. Media Endpoint
9.9.1. Media Endpoint URLs
9.10. REST Access to GraphQL
9.10.1. Mapping REST Access to Persisted Queries
9.10.2. JSLT Transformation
9.11. Metadata Root
9.11.1. PDE Mapping as Metadata
9.12.
9.13. Frontend Client Development
9.13.1. Rendering the Homepage of a Site
10. CoreMedia Campaigns
10.1. CoreMedia Campaigns Overview
10.1.1. Visibility of Campaigns
10.1.2. Characteristics of Campaign Content
10.1.3. What is CoreMedia Campaigns?
10.1.4. Features
10.1.5. Getting the Content with GraphQL
10.1.6. Overview of the Architecture
10.1.7. Campaign Delivery
10.2. Create a Campaign
11. CoreMedia Event Hub Service
11.1. Introduction to the Event Hub Service
11.1.1. Events
11.1.2. Webhooks
11.2. Working with the Event Hub Service
11.2.1. Prerequisites
11.2.2. Create New Webhook Subscription
11.2.3. Read Existing Webhook Subscriptions
11.2.4. Update Existing Webhook Subscriptions
11.2.5. Delete Existing Webhook Subscription
11.2.6. Table of Error Codes and Messages
12. Image Transformation Service
13. CoreMedia Ingest Service
14. Integration: CoreMedia Hubs and Connectors
14.1. CoreMedia Content Hub
14.2. CoreMedia Commerce Hub
14.3. CoreMedia Feedback Hub
15. CoreMedia Blueprint 3rd party Integrations
15.1. Salesforce Marketing Cloud Integration
15.2. Open Street Map Integration
16. CoreMedia Labs
16.1. Feedback Hub Adapter - AB/n Testing
16.2. Feedback Hub Adapter - Acrolinx
16.3. Feedback Hub Adapter - Searchmetrics
16.4. Feedback Hub Adapter - Siteimprove
16.5. Feedback Hub Adapter - OpenAI ChatGPT
16.6. Feedback Hub Adapter - wonk.ai
16.7. CoreMedia Content Hub Adapter - Dropbox
16.7.1. Configuring the content-hub-adapter-dropbox
16.7.2. Usage
16.8. CoreMedia Content Hub Adapter - Cloudinary
16.8.1. Configuring the content-hub-adapter-cloudinary
16.8.2. Usage
16.9. CoreMedia Content Hub Adapter - CoreMedia Repository
16.10. Social Media Hub
16.11. Translations with GlobalLink Connect Cloud
16.12. Monetate Integration
16.13. Spark - The React Example Application
16.14. Scheduled Publication Workflow
16.15. Three-Step Publication Workflow
17. CoreMedia Engagement Cloud
17.1. CoreMedia Engagement Cloud Integrations
17.1.1. What is an Integration?
17.1.2. Why Integrating with External Entities or Providers?
17.1.3. CoreMedia Integrations
17.1.4. CoreMedia REST API
17.1.5. Javascript API
17.1.6. CoreMedia SFTP Service
17.1.7. CoreMedia Integration App
17.1.8. CoreMedia Export App
17.1.9. CoreMedia Custom App
17.1.10. CoreMedia DataSources
17.2. CoreMedia Tag and Cookies
17.2.1. CoreMedia Tag
17.2.2. CoreMedia Cookies
17.2.3. CoreMedia Service
17.2.4. CoreMedia Campaigns and Tag Management
17.2.5. CoreMedia and Third-party Cookies Management
18. Documentation and Training

List of Figures

2.1. The Brand Blueprint in CoreMedia Studio
2.2. Side-by-Side Translation/Review with Highlighted Changes
2.3. Configure your Personal Dashboard
2.4. Integration of Single-Page-Applications (Headless Mode)
3.1. The integration of CoreMedia with Salesforce Commerce Cloud in CoreMedia Studio
3.2. The integration of CoreMedia with SAP Hybris in CoreMedia Studio
3.3. The integration of CoreMedia with a headless commerce system (content-led integration scenario)
3.4. Using CoreMedia Studio to position inspirational content within Salesforce Commerce Cloud
3.5. Responsive Preview of the storefront experience within CoreMedia Studio (here: tablet view)
3.6. Responsive Preview of the storefront experience within CoreMedia Studio (here: mobile view)
3.7. Image Cropping within CoreMedia Studio
3.8. Adding inspirational content to Category/Listing Pages
3.9. Managing the Navigation Menu within CoreMedia Studio
3.10. Product Catalog Access within CoreMedia Studio – incl. Product Variant Support
3.11. Embedding Product and Category Banners within Stories
3.12. Enriching Standard Product Teasers
3.13. Shoppable Images – Creating Hot Zones within Images
3.14. Advanced Text on Image Formatting and Positioning
3.15. Creating content-driven landing pages within the Salesforce storefront
3.16. Advanced Tagging (incl. the option to connect to visual recognition services based on AI
3.17. Scheduling Campaigns
3.18. Time travel preview for scheduled campaigns
3.19. SEO - Human readable URLs and advanced metadata editing
3.20. Non-product search
3.21. PDP Augmentation – Alternative Images, Videos, Downloads
3.22. PDP Augmentation – Inspirational Content
3.23. 360° Product Spinners
3.24. Content reuse for Newsletters / Outbound Marketing
3.25. Content differencing
3.26. Reviewed Publication Workflows
3.27. Collaboration in Teams
3.28. Personalization based on click behavior or customer groups within Salesforce
3.29. Persona-based Preview of the Experience
3.30. Dashboard Overview
3.31. Strong Translation / Localization Capabilities
3.32. The integration of CoreMedia with a headless commerce system (content-led integration scenario)
3.33. Library with catalog in the tree view
3.34. Library tree with multiple occurrences of the same category
3.35. Test Customer Persona with Commerce Customer Segments
3.36. Edit Commerce Segments in Test Customer Persona
3.37. Choosing a page layout for a shop page
3.38. SAP Hybris example
3.39. Using CoreMedia Studio to position inspirational content within SAP Hybris
3.40. Responsive Preview of the storefront experience within CoreMedia Studio (here: tablet view)
3.41. Responsive Preview of the storefront experience within CoreMedia Studio (here: mobile view)
3.42. Image Cropping within CoreMedia Studio
3.43. Adding inspirational content to Category/Listing Pages
3.44. Managing the Navigation Menu within CoreMedia Studio
3.45. Product Catalog Access within CoreMedia Studio – incl. Product Variant Support
3.46. Embedding Product and Category Banners within Stories
3.47. Enriching Standard Product Teasers
3.48. Shoppable Images – Creating Hot Zones within Images
3.49. Advanced Text on Image Formatting and Positioning
3.50. Creating content-driven landing pages
3.51. Advanced Tagging (incl. the option to connect to visual recognition services based on AI
3.52. Rule-Driven Content Lists - Dynamic Lists
3.53. Scheduling Campaigns
3.54. Time travel preview for scheduled campaigns
3.55. SEO - Human readable URLs and advanced metadata editing
3.56. PDP Augmentation – Alternative Images, Videos, Downloads
3.57. PDP Augmentation – Inspirational Content
3.58. 360° Product Spinners
3.59. Content reuse for Newsletters / Outbound Marketing
3.60. Content differencing
3.61. Reviewed Publication Workflows
3.62. Collaboration in Teams
3.63. Personalization based on click behaviour or customer segments within SAP Hybris
3.64. Dashboard Overview
3.65. Strong Translation / Localization Capabilities
3.66. Various Shop Pages with CMS Fragments
3.67. Using the CoreMedia Content Widget - A Homepage Fragment
3.68. Using the CoreMedia Content Widget - Connection to CMS Content via placement name
3.69. Library with catalog in the tree view
3.70. Library tree with multiple occurrences of the same category
3.71. Open Product in tab
3.72. Product in tab preview
3.73. Open Category in tab
3.74. Category in tab preview
3.75. Test Customer Persona with Commerce Customer Segments
3.76. Edit Commerce Segments in Test Customer Persona
3.77. Library with catalog in the tree view
3.78. Library tree with multiple occurrences of the same category
3.79. Open Product in tab
3.80. Product in tab with JSON preview
3.81. Open Category in tab
3.82. Architectural overview of the Commerce Hub
3.83. More detailed architecture view
4.1. Picture Asset content item
4.2. IPTC metadata setting in Photoshop
4.3. Metadata for Assets
4.4. Create picture from asset button
4.5. Newly created picture shown in Picture Asset
4.6. Product linked by picture
4.7. Create video from asset button
4.8. Newly created video shown in Video Asset
4.9. Taxonomy for assets
4.10. Add category to asset
4.11. Download portal with Asset
4.12. Select property for publication
4.13. Asset download portal
4.14. Configuration of the download portal
4.15. Cropping images
4.16. Overview with all selection frames
4.17. Moved focus point with automatically arranged 1:1 crop
4.18. Decoupled selection frame
4.19. The crop is too small
4.20. Enlarged image with white background
4.21. Move focus point
4.22. Effect of rotation on the selection frames
4.23. Exposure controls
4.24. Undo steps
4.25. Hot Zones in an image map (pop-up)
4.26. Configuring image maps
4.27. Open Teaser panel
4.28. Select style for movable teaser text
4.29. Formatting text
4.30. Position text
4.31. Call-to-action button in teaser view
4.32. Call-to-action checkbox in teasable content item
4.33. Call-to-action checkbox in Teaser content item
4.34. Images of a dress with a slight counterclockwise rotation
4.35. The shoppable video editor
4.36. Site preview with shoppable video
5.1. Side-by-side translation (review) within CoreMedia Studio
5.2. Master content and Derived content
5.3. Sites: Language First
5.4. Sites: Country First
5.5. Derived Sites within CoreMedia
5.6. Multi-Site Interdependence
5.7. Locales Administration in CoreMedia Studio
5.8. Derive Site: Setting site manager group
5.9. Sites Window
5.10. Derive a site dialog
5.11. Derived Site in Sites Window
5.12. Translation State Dashboard Widget
5.13. Translation State Library Filter
5.14. Locale Switcher
5.15. Translation workflow detail panel next steps
5.16. Download XLIFF file
5.17. Translation Workflow Window
5.18. Translation workflow panel
5.19. Aborting translation workflow in Control Room
5.20. Aborting translation workflow in Workflow App
5.21. Sites Window
5.22. Derive a site dialog
5.23. Derived synchronized sites
5.24. Localization Workflow Window
5.25. Warning for deselected subsites
5.26. Uncheck the synchronization checkbox
6.1. Starting Workflow App from the Main Menu of Studio
6.2. Workflow app main view
6.3. Opened workflow in Workflow app
6.4. Workflow App in split-screen mode with Content App
6.5. Starting a Publication Workflow
6.6. Starting a translation workflow
7.1. Content Type Sitemap
7.2. Navigation in the Site
7.3. Navigation children
7.4. Struct editor in a Settings content item
7.5. The page grid editor
7.6. Editorial Comments in the Content Form
7.7. Editorial Comments in the Feedback Hub
7.8. Setting a Displayed Date
7.9. The Validity field
7.10. Icons for validity
7.11. The visibility
7.12. Time Travel dialog
7.13. Preview dialog
7.14. External Preview menu
7.15. Authors
7.16. Comparing versions
7.17. Validators in the Form
7.18. Searching for issues in content
7.19. Feedback Hub Window with keywords from Imagga system
7.20. Nagbar showing Error during the loading of keywords
7.21. Dynamic Query List with taxonomy condition: Black
7.22. Dynamic list of articles tagged with "Black"
7.23. Taxonomy Administration Editor
7.24. Taxonomy Property Editor
7.25. Taxonomy Studio Settings
7.26. Taxonomy Localization Form
7.27. Query List with taxonomy condition
7.28. Categorized Article
7.29. Tag chooser
7.30. Taxonomy filter in the Library
7.31. The taxonomy editor
7.32. Adding a new tag
7.33. Check for linking content items
7.34. A standard collection
7.35. Dynamic Query List with taxonomy condition
7.36. Dynamic Elastic Social List
7.37. Layout Variant selector
7.38. The Validity field
7.39. TimeTravelDialog
7.40. Channel settings with configuration for Robots.txt as a linked setting on a root page
8.1. Open User Manager
8.2. Search fields
8.3. Create new user with icon
8.4. Create new user popup windows
8.5. Set home folder and group membership
8.6. Check effective rules
8.7. Create new group
8.8. Create a new group popup windows
8.9. Set group members and membership
8.10. Check effective rules
8.11. Adding rules
8.12. New rule in list
8.13. Open the Properties window
8.14. Add rules to folder
9.1. Headless Server overview
9.2. Headless Commerce Integration Example
9.3. Headless server request/response flow using REST
9.4. Screenshot of the example homepage
10.1. Example campaign with defined refinements
10.2. Only the summer collection Campaigns are retrieved for the site with the id "ced8921…"
10.3. Overview of the architecture
10.4. Start Campaign Creation from Project
10.5. Start Campaign Creation from the Main Menu
10.6. Create New Campaigns Dialog
10.7. Campaigns with Create Campaign Button
10.8. Enter start and end date of campaign
10.9. Campaign Details
10.10. Assign content
10.11. Prioritize and Start your Campaign
10.12. Running Campaign
11.1. Architecture of Event Hub Service
13.1. Import Sequence
13.2. Sequence for asynchronous bulk requests
14.1. Use Cases
14.2. Connector for Marketing Cloud
14.3. Import content from RSS feed
14.4. Example of Imagga Integration
15.1. Push content to Marketing Cloud
15.2. SFMC Journey condition example
15.3. Adding SFMC Journeys in personalization preview personas
15.4. Example for an Open Street Map integration in a website
16.1. Teaser for A/B testing
16.2. Create A/B/n test in Studio
16.3. A/B/n test results
16.4. Acrolinx window
16.5. Feedback for CoreMedia richtext
16.6. Overall Scoring Overview
16.7. Keyword Scoring
16.8. Content Questions
16.9. Competitors Overview
16.10. Siteimprove Site Setup
16.11. Siteimprove Feedback shown in Studio
16.12. ChatGPT Integration in Studio
16.13. Write integration
16.14. Optimize teaser text
16.15. Optimize Keywords
16.16. Content Hub adapters in Library
16.17. Full configuration of adapter in global space
16.18. Configured Dropbox in Studio Library
16.19. Importing content from Dropbox in Studio Library
16.20. Cloudinary adapter in the Library
16.21. Full configuration of adapter in global space
16.22. Cloudinary adapter in the Library
16.23. Creating content from Cloudinary items
16.24. Repository adapter in Library
16.25. CoreMedia Social Media Hub
16.26. Start localization workflow
16.27. Configure workflow
16.28. Pending workflow is shown
16.29. Error handling
16.30. Translation is finished
16.31. Connection to GlobalLink Connect Cloud
16.32. Content for different customers
16.33. A/B testing
16.34. Teaser for A/B testing
16.35. Teaser for A/B testing
16.36. Start Publication Workflow
16.37. Select scheduled date
16.38. Pending scheduled workflow
16.39. Checking the workflow
16.40. Completed workflow
16.41. Start Publication Workflow
16.42. Start Three-Step Publication Workflow
16.43. Assign workflow for approving
16.44. Pending workflow
16.45. Details of workflow after start
16.46. Workflow in inbox for review
16.47. Details of the workflow before review
16.48. Assign workflow to people
16.49. Workflow in the inbox
16.50. Details of the workflow before publication
16.51. The publish step
17.1. Engagement Studio
17.2. Contact Center and Analytics Studio
17.3. Contact Center and Analytics Studio
17.4. CoreMedia Integration App
17.5. CoreMedia Export App
17.6.
17.7.
17.8.
17.9.
17.10.

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