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Feature is only supported in e-Commerce Blueprint. |
CoreMedia Elastic Social is integrated into CoreMedia Blueprint. It includes the following features:
Comments and Reviews
Comments and reviews are supported for any kind of editorial CMS content items, for example articles and products. It is possible to configure for a context if writing comments or reviews is enabled and if it is allowed for anonymous or registered users. A review includes 5-star ratings with title and text.
Elastic Social provides aggregations like "Most Commented" or "Top Reviewed" content in a defined time interval for a certain context.
User Profiles
User profiles can be created using a registration flow and can be managed in the CAE by the user or in the Studio plugin "User Management".
Moderation
In the moderation of Elastic Social comments, reviews and user profiles can be edited, approved or rejected. In case of rejecting, a preconfigured template-based email can be sent directly or be modified by the moderator before sending it. A prioritization for comments, reviews or user profiles can be set. For all items that have to be moderated, premoderation, post-moderation or no moderation can be configured.
Password Reset
Password reset is available for registered users who authenticate directly with Elastic Social.
User Management
The Elastic Social user management in Studio includes a search for community users. The user management allows editing, searching, approving, blocking, ignoring and deleting users.
All Contributions
In the All Contributions section in Studio a list of all comments and reviews can be displayed. The list can be filtered by user, type, status or search term. Selected comments/reviews can then be edited, remoderated and marked for later editorial use.
Display custom information in Studio
Custom information about users, comments or reviews can easily be integrated into the Studio moderation and user management via extension points.
Emails
An email for a specific event can be sent by implementing the corresponding listener. Email templates can be created and edited in Studio.