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Solution Overview for Business Users / Version 2506.0

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7.18 Managing End User Interactions

Requirements

For a truly engaging experience website visitors need to be able to interact with your website. Interactions can reach from basic ways to search content, register and give feedback to enabling user-to-user communication and facilitating business processes such as product registration and customer self care.

End user interactions should be configurable in the editorial interface by non-technical users in the editorial interface of the system. It should, for example, be possible to place interaction components such as Login and Search buttons on pages just like any other content, configure layout and business rules etc.

Solution

For the Blueprint website, the term "action" denotes a functionality that enables users to interact with the website.

Examples:

  • Search: The "search" action lets user to enter a query into a form field. After processing the search, a search result is displayed to the user.

  • Login: This action can be used by users to login to the website by adding user name and password credentials. A successful login changes the state web application's state for the user and offers him additional actions such as editing his user profile.

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