Solution Overview for Business Users / Version 2506.0
Table Of ContentsCoreMedia Engagement Cloud is part of CoreMedia Experience Platform along with Content Cloud. Both clouds work standalone or integrated. When working integrated, they improve your experience and augment the available functionality giving you a 360º view of your customers.
The following Studios are part of Engagement Cloud:
Engagment Studio
Use Engagement Studio to manage campaigns, segments, and profiles.
Contact Center and Analytics Studio
Use Contact Center and Analytics Studio to manage users, teams, and analytics.
Chatbot and Automation Studio
Use Chatbot and Automation Studio to manage chatbots, automations and AI integrations.
