Solution Overview for Business Users / Version 2506.0
Table Of ContentsAn integration, in the context of technology and software, refers to the process of connecting different systems, applications, or components to work together and share data or functionality. Integrations enable these disparate systems to communicate with each other and exchange information in a seamless and automated manner.
Key characteristics of integrations include:
Data Exchange: Integrations often involve the exchange of data between systems. This can include sending, receiving, or synchronizing data in real-time or through batch processes.
Functionality Sharing: Integrations can also involve sharing specific functions or services between systems. For example, an e-commerce website may integrate with a payment gateway to process payments.
Automation: Integrations automate processes that would otherwise require manual data entry or redundant tasks. This can improve efficiency and reduce the risk of errors.
Interoperability: Integrations allow different technologies or applications to work together seamlessly. This is especially important in complex software ecosystems.
Customization: Many integrations can be customized to meet specific business needs. This may involve configuring data mappings, triggers, and actions.
Examples of integrations include connecting a customer relationship management (CRM) system with an email marketing platform, integrating an e-commerce website with a shipping and logistics system, or linking an enterprise resource planning (ERP) system with an inventory management system.
